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Capital Behavioral Health Fax Number — Request and Send Treatment Records

Release of information at Capital Behavioral Health runs on a signed authorization; here is how to send records in or request a copy, securely. As a behavioral health center in Washington, District of Columbia, Capital Behavioral Health coordinates integrated behavioral health care, counseling, and psychiatric services for clients and their care teams across the nation's capital. Because a treatment record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Capital Behavioral Health Fax Number

Use Capital Behavioral Health's referral or records instructions to find where documents should go

Hours: An outpatient behavioral health center is staffed across clinic hours, so the machine receives faxes during the day; the staff who process consent forms and prior authorizations keep standard weekday hours.

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What You Can Fax to Capital Behavioral Health

  • A request for prior behavioral health records from another agency
  • A psychiatric medication summary sent to the prescribing provider
  • A court, probation, or agency compliance or attendance report
  • An eligibility or benefits document for behavioral health coverage
  • A signed release of information for behavioral health treatment records
Tip: Put the client's name and date of birth on each page so Capital Behavioral Health can match it cleanly. Direct the cover sheet to records, intake, or a clinician at Capital Behavioral Health, with a callback number for questions. Group the pages into a single fax with the release attached, and hold onto the confirmation in case you need to prove it arrived.

How records move at Capital Behavioral Health

To move records to or from Capital Behavioral Health, the request goes to the release-of-information staff on a signed release of information, and a behavioral health record is treated as especially sensitive PHI. A signed release-of-information authorization is what allows the record to move. Keep the confirmation so you can show the release was sent.

How Capital Behavioral Health coordinates care by fax

A treatment plan from Capital Behavioral Health tells the next provider what the goals are and what the client is working on, so it is faxed to the coordinating clinician or primary care office. Name the client and the receiving provider on the cover sheet so the plan is filed against the right chart. Confirm the receiving fax at the client's primary care physician or medical home's office so the plan reaches the right chart.

Faxing PHI to Capital Behavioral Health the compliant way

Anything with a client's assessment, treatment, or medication headed to Capital Behavioral Health is protected data under HIPAA. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared machine at a library or a free app. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Capital Behavioral Health is encrypted in transit with a delivery confirmation.

Faxing to Capital Behavioral Health — FAQ

A number copied from a search result may be stale; Capital Behavioral Health has the current one. Reach Capital Behavioral Health by phone and confirm the fax it uses today. That one verification keeps sensitive pages out of the wrong hands. Note the number the first time so the next fax to Capital Behavioral Health is quicker.

Start with a signed release form to Capital Behavioral Health's records staff. Capital Behavioral Health will tell you where to fax or upload the completed form. Include the client's name, date of birth, and the dates and record types. They release the copies to the named recipient after processing.

Capital Behavioral Health is usually reached at one or two lines that cover the whole program. Which staff member should receive it still depends on your document. Ask Capital Behavioral Health which line fits your document to be sure. Sending to the wrong desk only delays the document.

Send the referral to the intake team at Capital Behavioral Health so an assessment can be scheduled. Note whether the referral is urgent so a crisis follow-up is triaged first. Keep the confirmation so you know the referral arrived. Intake matches the referral to a client and reaches out to schedule the assessment.

Capital Behavioral Health shares coordination updates with the medical home so the whole care team works from the same information. Confirm the primary care office's fax with Capital Behavioral Health before sending a coordination update. Keep the confirmation until the office acknowledges it. A brief call ahead helps staff watch for a time-sensitive fax. The result is a clean hand-off to the right staff at Capital Behavioral Health.

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