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Braces and Smiles Fax Number — Treatment Plans and Pre-Authorization

A pre-authorization through Braces and Smiles moves faster when the plan, the radiographs, and a narrative of necessity travel together. Braces and Smiles is an orthodontic group practice in Forest Hills, New York, caring for patients across New York and the surrounding region. Because a treatment plan and its attachments are protected health information, this guide covers what to send and how to keep it secure.

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Braces and Smiles Fax Number

Check Braces and Smiles' website for the office fax, and verify a staff member still watches it before you transfer a case mid-treatment

Hours: The group keeps daytime appointment hours; the fax line takes pages any hour, but staff work a transfer or pre-authorization during business hours.

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What You Can Fax to Braces and Smiles

  • The orthodontic treatment plan with a payment estimate
  • A signed HIPAA authorization to release the record
  • Diagnostic records, photos, and study models
  • A dental insurance pre-authorization of orthodontic benefits
  • Records transferred when a patient moves mid-treatment
Tip: Every page should carry the patient's name and date of birth so nothing is orphaned at Braces and Smiles. Direct the cover sheet to the front office and include a phone number so staff can call with a question. Confirm the group still accepts fax before you send — some now use a records or claims portal — and keep the delivery confirmation.

How Braces and Smiles gets a plan approved

Getting a larger case approved through Braces and Smiles usually means faxing the treatment plan, the estimate, and a claims narrative to the dental plan. Many payers now accept attachments through a clearinghouse such as DentalXChange, so the plan may travel by portal rather than fax. Confirm with the plan whether it takes the pre-authorization by fax or through a claims portal before you send.

Transferring a case to or from Braces and Smiles

A patient who moves mid-treatment has their case transferred to or from Braces and Smiles, so the progress notes and imaging move with them. The patient's name and date of birth match the case to the right chart when it moves. Ask Braces and Smiles what records the orthodontist needs to continue treatment without a gap.

Sending protected records to Braces and Smiles

Faxing records to Braces and Smiles is permitted, but the service you use has to protect the PHI in transit. A free consumer fax app is the wrong channel for PHI; a dental chart belongs on an encrypted, secure connection. Send FAX Mail encrypts pages in transit and keeps a confirmation of delivery — a safer route to Braces and Smiles than a public machine, from $12.99/month.

Faxing to Braces and Smiles — FAQ

Incoming faxes to Braces and Smiles are not turned away by the hour, but processing is not immediate. Routine records and referrals are worked on the group's weekday schedule. Send anything tied to an appointment early so it is worked before the visit. A brief follow-up call confirms a time-sensitive fax to Braces and Smiles was seen.

Because Braces and Smiles is a covered entity, the records it holds are protected under HIPAA. A signed HIPAA records-release authorization is what lets Braces and Smiles share the chart. That means sending it over an encrypted connection rather than a public machine.

It depends on the document and the provider. Some records now travel through a secure patient portal instead of a fax. Check the group's instructions first; if fax is accepted, this page shows how to send it cleanly. Either way, do not assume — the group's own instructions are the authority.

A number copied from a search result may be stale; Braces and Smiles has the current one. Use Braces and Smiles' website or your intake paperwork, then confirm the fax is still monitored. That one verification keeps a dental record out of the wrong hands. Skip the stale listing and confirm the line at the source.

Transferring to Braces and Smiles means the prior orthodontist sends the diagnostic records and progress notes. Verify the line first, since a transferred case depends on the records arriving. Put the patient's name and date of birth on every page. Ask the office first, since some records now move through a portal. It is a small step that spares you a follow-up call.

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