Bon Secours Hospice Fax Number — How to Find the Current Line
Trying to find Bon Secours Hospice's fax number? The honest answer is that it depends on the office — and the current line comes from the hospice, not an old listing. Bon Secours Hospice, a faith-based hospice in Richmond, Virginia, is part of Bon Secours Mercy Health and receives clinical documents by fax every day. Rather than list a number that changes, this page shows how to get the current one and fax it securely.
Bon Secours Hospice Fax Number
Check with Bon Secours Hospice's admissions desk, which can route you to the correct office line
Hours: Admissions and records keep weekday hours; the hospice on-call line receives time-sensitive orders after hours.
Send a Fax NowWhat You Can Fax to Bon Secours Hospice
- Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
- Physician orders and verbal-order signatures
- Interdisciplinary group (IDG) plan-of-care updates, including chaplaincy and spiritual-care notes
- A hospice referral from a hospital, SNF, or physician
- The certification of terminal illness (CTI)
Getting the working fax line for Bon Secours Hospice
Because Bon Secours Hospice routes faxes by office, the number you need is the one the receiving team publishes. Check Bon Secours Hospice's referral or medical-records page, then verify the line by phone. Once you have the working number from Bon Secours Hospice, keep it with the patient's file for next time.
How a referral packet reaches Bon Secours Hospice
Getting a patient onto hospice service at Bon Secours Hospice starts with the intake office that screens new referrals. Group the referral documents into one job rather than several separate faxes. Send the complete packet at once so intake is not waiting on a second fax.
Protected health information and Bon Secours Hospice
Anything with a patient's history headed to Bon Secours Hospice is protected data under HIPAA. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Bon Secours Hospice is encrypted in transit with a delivery confirmation.
Faxing to Bon Secours Hospice — FAQ
Ask the specific Bon Secours Hospice office for its working fax before you send. Many hospices take referrals through a portal or a shared EHR now, so confirm Bon Secours Hospice still accepts fax. A quick check beats faxing PHI to a number that has moved. That confirmation is the difference between a delivered record and a lost one.
Submit a signed release-of-information authorization to medical records at Bon Secours Hospice. Bon Secours Hospice routes the request to the records staff who pull the chart. A complete request — identifiers, dates, and records wanted — moves fastest. Turnaround depends on the request; routine copies are handled in the order received.
Not one central number. What you send to medical records will not reach the hospice care team. Verify the current fax for the admissions and referral office or your target office first. When in doubt, ask Bon Secours Hospice for the office by name.
Every page should carry the patient's full name, date of birth, and record number. On the cover sheet, name medical records or the receiving office so it lands with the right team. A delivery confirmation then tells you the fax reached Bon Secours Hospice. Clear labeling is what keeps a multi-page record together at Bon Secours Hospice.
Hospice referrals route to the admissions office, apart from a records request. Confirm the admissions fax with Bon Secours Hospice before sending the referral. Include the attending physician's information and the signed certification of terminal illness. Keep the transmission confirmation in case you need to show it went through. That keeps the referral moving without a second round trip.
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