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Biggert's Hearing Instruments Fax Number — Request and Send Records

Getting a copy of an audiology record from Biggert's Hearing Instruments starts with a completed release-of-information form; here is where to send it. Biggert's Hearing Instruments is a hearing-aid center in Hendersonville, North Carolina, providing hearing tests, hearing-aid evaluations and fittings, and device programming, repairs, and follow-up in the Carolinas. Because an audiology record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Biggert's Hearing Instruments Fax Number

Check with Biggert's Hearing Instruments's front desk, which can route you to records, an audiologist, or billing

Hours: The office's posted hours cover weekdays and sometimes a Saturday morning, so a fax to the front desk lands while patients are being tested and fitted; records and benefit-authorization paperwork, though, is worked during weekday business hours.

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What You Can Fax to Biggert's Hearing Instruments

  • An audiogram or hearing-test result sent to the referring or primary care office
  • A medical-clearance waiver or physician sign-off before a hearing-aid fitting
  • A device follow-up or real-ear-verification summary sent to the physician
  • A signed release of information for the hearing-aid or audiology record
  • An insurance or third-party-administrator claim for the device benefit
Tip: Label each page with the patient's full name and date of birth — those identifiers are what staff use to match a chart at Biggert's Hearing Instruments. Name the receiving staff — the records staff, the front desk, or the audiologist — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

Release of information at Biggert's Hearing Instruments

To request or send records at Biggert's Hearing Instruments, the request goes to the records staff on a signed release, and an audiology record includes the audiograms, any hearing-aid and fitting notes, and the test history. The staff confirm the identifiers and the signer's authority before anything is released. Put the patient's identifiers on every page so the request is matched cleanly.

Identifiers your fax to Biggert's Hearing Instruments needs

The cover sheet does the routing work once a fax reaches Biggert's Hearing Instruments. Name the receiving staff — the records staff, the front desk, or the audiologist — at the top of the cover sheet. That routing detail is what ties the document to the correct staff at Biggert's Hearing Instruments.

Protected health information and Biggert's Hearing Instruments

A fax to Biggert's Hearing Instruments that carries a hearing result, a device record, or a treatment history is PHI and belongs on a secure channel. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared machine at the library or a free app. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Biggert's Hearing Instruments is encrypted in transit with a delivery confirmation.

Faxing to Biggert's Hearing Instruments — FAQ

That is standard; Biggert's Hearing Instruments moves the device order, the fitting note, and the benefit form by fax to the right recipient. Attach the audiogram so the plan can decide without a second request. A fitting or verification note documents that the device meets the target for the loss. Send the evaluation and the order as one PDF so nothing is separated.

Put the patient's full name and date of birth on every page. Note the target — records, the front desk, audiology, or the insurance desk — on the cover sheet. A delivery confirmation then tells you the fax reached Biggert's Hearing Instruments. The identifiers matter as much as the records themselves.

Faxes reach Biggert's Hearing Instruments whenever you send them, though prior-authorization and records work follows a business-day schedule. Front-desk coverage tracks the practice's testing and fitting hours, sometimes including a Saturday morning. Time-sensitive results reach the clinical staff while the office is open; routine paperwork waits for office hours. Expect same-day handling for a result sent while the office is open.

It is, provided your fax service is HIPAA-compliant. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Biggert's Hearing Instruments than a public machine. A secure send protects both you and the patient whose record it is.

Biggert's Hearing Instruments coordinates the fitting by fax — the audiogram and authorization in, the device order and verification note out. Confirm Biggert's Hearing Instruments's device and benefit fax before the order or authorization is sent. Include the plan or member ID and the make, model, and ear on the order. Confirm the current fax with Biggert's Hearing Instruments before you send. It is a small step that saves a follow-up call later.

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