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Atrium Health Fax Number — Send Medical Records and Referrals

Atrium Health is a large nonprofit system anchored in the Charlotte, North Carolina area, now part of Advocate Health, with hospitals and physician practices across the Carolinas and Georgia. Each location and department keeps a separate fax line for records, referrals, and insurance paperwork, so there is no single number that covers the whole organization. Start by identifying which Atrium facility holds the patient's chart before you send anything.

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Atrium Health Fax Number

Contact Atrium Health for department-specific fax number

Hours: Atrium Health medical records department typically operates Monday-Friday, 8:00 AM - 5:00 PM local time. Emergency departments accept faxes 24/7.

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What You Can Fax to Atrium Health

  • Medical records and patient history
  • Physician referral forms
  • Insurance pre-authorization requests
  • Prescription requests and renewals
  • Lab and imaging results
Tip: Every page should carry the patient's full name, date of birth, and medical record number, and the cover sheet should name the receiving department or doctor so it lands in the right inbox within Atrium. Records that contain protected health information need a HIPAA-compliant path, which the Business plan ($79.99/month) provides with encryption. When you're working against an appointment or authorization deadline, keep the delivery confirmation as proof the fax went through.

Faxing to Atrium Health — FAQ

Call the specific Atrium facility or department that holds the records. Because Atrium spans the Carolinas and Georgia, fax numbers differ by location and by department.

Include the patient's full name, date of birth, and medical record number on each page. Add the department or physician name to the cover sheet so staff can route it without delay.

Yes, as long as the fax service itself is compliant. The Send FAX Mail Business plan at $79.99 per month covers HIPAA compliance and encrypts medical faxes.

Medical records offices typically work Monday through Friday, 8:00 AM to 5:00 PM local time. Emergency departments accept faxes 24 hours a day, but routine records requests are handled during business hours.

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