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Atrium Health University City Fax Number — How to Find the Current Line

Atrium Health University City routes faxes by department, so the right number is whichever office should receive your document — here is how to confirm it. Located in Charlotte, North Carolina, Atrium Health University City is an independent hospital and a teaching hospital that cares for patients throughout the Carolinas. Rather than list a number that changes, this page shows how to get the current one and fax it securely.

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Atrium Health University City Fax Number

Look up the correct fax through Atrium Health University City's medical records office rather than a single central line

Hours: HIM and referral offices keep weekday business hours; the transfer center and ED take clinical faxes at any hour.

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What You Can Fax to Atrium Health University City

  • Operative and discharge summaries
  • Clinical trial screening documents
  • Physician referral forms
  • Lab and imaging results
  • Hospital-to-hospital transfer paperwork
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at Atrium Health University City. Address the cover sheet to the physician referral office or the exact team you are reaching, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

How to find Atrium Health University City's current fax number

The right number for Atrium Health University City depends entirely on which office should receive the document. Ask the referring provider's office, which often already has the correct Atrium Health University City fax on file. Verifying the office and the line up front is the honest shortcut here.

How medical records move at Atrium Health University City

Release of information at Atrium Health University City runs through a dedicated records office. Turnaround depends on the request; routine copies are processed in the order received. List the exact dates and record types you need so nothing is missed.

Sending charts to Atrium Health University City without cutting corners

A fax to Atrium Health University City that carries a chart is PHI and belongs on a secure channel. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Atrium Health University City travels over a compliant channel instead of a fax machine in a shared office.

Faxing to Atrium Health University City — FAQ

Yes — HIPAA permits faxing protected health information when the channel is secure. An unsecured machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for Atrium Health University City. A secure send protects both you and the patient whose chart it is.

The current line comes from Atrium Health University City directly, since department numbers change. Call the Atrium Health University City main line and ask for Health Information Management or the clinic you are reaching. Confirming the line first is a two-minute step that prevents a misrouted record. That confirmation is the difference between a delivered record and a lost one.

There is no single hospital-wide fax at Atrium Health University City. Each area — records, referrals, prior authorization — answers a different fax. Confirm the correct line for the office you are reaching before you send. When in doubt, ask Atrium Health University City for the office by name.

Include the three identifiers staff use to match a chart: full name, date of birth, and medical record number. State the specific Atrium Health University City office the fax is for on the cover sheet. That keeps the records matched to the right chart at Atrium Health University City. Clear labeling is what keeps a multi-page record together at Atrium Health University City.

A hospital-to-hospital transfer to Atrium Health University City does go by fax. Route it to the accepting service that will take the patient. Confirm the transfer fax with Atrium Health University City and include the clinical summary with the orders. Name the receiving office on the cover sheet so it is not misrouted. It is a small step that saves a follow-up call later.

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