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Arbor Hospice Fax Number — Send Physician and Comfort-Care Orders

Faxing verbal-order signatures, medication orders, or an equipment request to Arbor Hospice means reaching the clinical team — this page shows how, securely. Arbor Hospice, a nonprofit community hospice in Ann Arbor, Michigan, is a community-based nonprofit hospice and receives clinical documents by fax every day. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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Arbor Hospice Fax Number

Check with Arbor Hospice's admissions desk, which can route you to the correct office line

Hours: Administrative offices are open weekdays; urgent symptom-management orders reach the on-call team evenings and weekends.

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What You Can Fax to Arbor Hospice

  • Comfort-kit and medication orders coordinated with the pharmacy
  • The certification of terminal illness (CTI)
  • Physician orders and verbal-order signatures
  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • Interdisciplinary group (IDG) plan-of-care updates
Tip: Every page should carry the patient's full name, date of birth, and medical record number so nothing is orphaned at Arbor Hospice. State which nonprofit community hospice office the fax is for on the cover sheet so it is routed on the first try. Send multi-page records as one combined PDF and keep the delivery confirmation.

Sending comfort-care orders to Arbor Hospice

Physician orders for a patient of Arbor Hospice route to the hospice care team, not to a general line. A durable medical equipment order — a hospital bed, oxygen, or a wheelchair — is coordinated with the DME vendor on receipt. Include the patient's name and date of birth so staff match it to the right chart.

Faxing a DME request to Arbor Hospice

A DME order for Arbor Hospice routes to the hospice care team, which arranges delivery with the equipment vendor. The hospice covers equipment related to the terminal diagnosis as part of the plan of care, so the order names the item and the clinical need. Address the cover sheet to the hospice care team so the equipment order is not treated as routine paperwork.

Keeping records to Arbor Hospice HIPAA-compliant

Because these documents hold health information, the transport to Arbor Hospice has to be compliant. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Arbor Hospice travels over a compliant channel instead of a fax machine in a shared office.

Faxing to Arbor Hospice — FAQ

Incoming faxes to Arbor Hospice are never turned away by the hour, but processing is not always immediate. Administrative offices keep a Monday-to-Friday schedule. Urgent referrals and comfort-care orders reach the on-call clinician at any hour regardless of the office schedule. Flag anything time-sensitive on the cover sheet so it is not treated as routine.

Faxing records to Arbor Hospice is fine under HIPAA as long as the service is compliant. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail includes HIPAA and encryption from $39.99/month for faxes to Arbor Hospice. Choose the secure channel first, then confirm the number for Arbor Hospice.

Get it from the office that will receive the document rather than an old listing. Reach the specific Arbor Hospice office by phone and confirm the fax it uses today. Verifying the office and the line up front is the honest shortcut. The office that receives the fax is the authority on its own number.

Release of information begins with a signed ROI request to the records office. Arbor Hospice will tell you where to fax or upload the completed form. Put the patient identifiers and the requested dates on the authorization. After review, the records go to you or whoever the family designated.

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