Alivecor Labs Fax Number — Send Lab Records Securely
A test order or result headed to Alivecor Labs is protected health information, so the service you fax it with matters as much as the number. Alivecor Labs, a diagnostic testing laboratory in Mountain View, California, receives test orders, authorizations, and records requests by fax. This guide covers the compliant way to send PHI plus how to reach the correct office at the lab.
Alivecor Labs Fax Number
Confirm the right fax with the Alivecor Labs office handling your study order or report request
Hours: Front-office staff work weekday hours, while the diagnostic team handles time-sensitive orders during operating hours.
Send a Fax NowWhat You Can Fax to Alivecor Labs
- The study report going back to the referring provider
- An add-on test request for a specimen already accessioned at the lab
- An Advance Beneficiary Notice (ABN) for a test Medicare may not cover
- A standing or recurring lab order (for example, monthly INR or metabolic panels)
- A prior-authorization approval for a genetic, molecular, or otherwise specialized test
Protected health information and Alivecor Labs
Anything with a patient's diagnosis or lab result headed to Alivecor Labs is protected data under HIPAA. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for lab records sent to Alivecor Labs.
Scheduling a study at Alivecor Labs
Faxing a study order to Alivecor Labs means reaching the scheduling office that turns the order into an appointment. Scheduling matches the order to an appointment and the correct protocol before the visit. Include the clinical indication, the study requested, and the patient identifiers.
Getting the working fax line for Alivecor Labs
Rather than trust an old listing, get the current fax straight from Alivecor Labs. Ask the referring provider's office, which often already has the correct Alivecor Labs fax on file. Confirming the line first is a two-minute step that prevents a misrouted record.
Faxing to Alivecor Labs — FAQ
The current line comes from Alivecor Labs directly, since office numbers change. Reach the specific Alivecor Labs office by phone and confirm the fax it uses today. Keep the working number with the patient's file for next time. A confirmed line beats a guessed one on documents this sensitive.
Send a signed release form to the records staff who manage the patient's lab file. Alivecor Labs routes the request to the records staff who pull the results. Name the tests and dates so the office can pull them without a follow-up. The records move once the office verifies the authorization.
No. Alivecor Labs routes faxes to separate office lines, so the medical records office and the scheduling and test-ordering office do not share a number. Client services, records, and the bench each keep their own line. Match the office to your document, then send to that specific line. Which line is right depends on the office, not the lab as a whole.
Put the patient's full name, date of birth, and (when known) medical record number on every page. Add a cover sheet addressed to the scheduling and test-ordering office at Alivecor Labs with your callback number. Send it as one combined PDF so the pages stay in order. Complete, legible identifiers are what move the order fastest.
Send the order to scheduling and the report request to records. Get the working scheduling fax from Alivecor Labs directly. Include the study requested, the clinical indication, and the patient identifiers. A brief call ahead helps staff watch for a time-sensitive fax. The result is a clean hand-off to the right team at Alivecor Labs for the patient.
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