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Aletheia Behavioral Health Fax Number — Request and Send Treatment Records

Need to request or send a treatment record at Aletheia Behavioral Health? Behavioral health records move on a signed release of information, not a phone call — this page shows where it goes. Located in Nashville, Tennessee, Aletheia Behavioral Health is a behavioral health services agency serving clients and their care teams in the mid-South. Because a treatment record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Aletheia Behavioral Health Fax Number

Call Aletheia Behavioral Health and ask whether records, intake, or a clinician should receive your document

Hours: Intake coverage tracks the program's clinic hours, so an incoming fax is received when the office is open, but a release-of-information request sent after hours is handled the next business day.

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What You Can Fax to Aletheia Behavioral Health

  • A crisis follow-up or discharge summary after an emergency visit
  • A behavioral health referral from a primary care physician or an integrated-care clinic
  • A request for prior behavioral health records from another agency
  • A signed release of information for behavioral health treatment records
  • A court, probation, or agency compliance or attendance report
Tip: Every page should carry the client's full name and date of birth so nothing is orphaned at Aletheia Behavioral Health. Address the cover sheet to the exact staff you are reaching at Aletheia Behavioral Health, and include a number where they can reach you. Send everything in one PDF rather than several faxes, attach the release, and keep the confirmation for your records.

How records move at Aletheia Behavioral Health

Records at Aletheia Behavioral Health move once a signed release is verified, because mental health information carries a higher expectation of confidentiality than a routine medical record. Because a behavioral health record is sensitive, staff verify the authorization carefully before release. Confirm the current records fax with Aletheia Behavioral Health before you send the authorization.

How Aletheia Behavioral Health coordinates care by fax

Progress notes and treatment plans are the routine outbound coordination faxes at Aletheia Behavioral Health: they keep everyone treating the client on the same page. Note whether the update is routine or a change that the other provider should act on. Confirm the receiving fax at the client's primary care physician or medical home's office so the plan reaches the right chart.

The secure way to fax Aletheia Behavioral Health

Faxing behavioral health PHI to Aletheia Behavioral Health is allowed, but the service you use has to protect it. A consumer fax app is not enough; the channel needs to be encrypted and compliant. Send FAX Mail encrypts pages in transit and includes HIPAA from the $39.99/month Professional plan, a safer route for sensitive records going to Aletheia Behavioral Health than a public machine.

Faxing to Aletheia Behavioral Health — FAQ

Label each page with the client's name and date of birth. Note the target — records, intake, or a clinician — on the cover sheet. Send it as one combined PDF so the pages stay in order. Check the details once before you send so nothing bounces back.

An outpatient program is staffed across appointment hours, so an incoming fax is received during business hours, while routine records paperwork moves on weekdays. Intake coverage tracks the program's posted hours, including some evening groups. Send anything routine early in the day so it does not wait over a closed office. Routine copies follow the office's normal queue.

It can be, with the right service. Faxing itself is accepted for these records; the transport is what has to be secure. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Aletheia Behavioral Health. Handled that way, the records stay within the rules end to end.

Ask Aletheia Behavioral Health's intake office for its working fax before you send. The referring provider or the coordinating office often already has the correct Aletheia Behavioral Health fax on file. Keep the working number with the client's file for next time. Note the number the first time so the next fax to Aletheia Behavioral Health is quicker.

Integrated behavioral health at Aletheia Behavioral Health depends on faxing updates to the primary care office within the client's consent. Get the current fax from Aletheia Behavioral Health directly. Include the client's identifiers on every coordination fax. Name the receiving staff on the cover sheet so it is not misrouted. Doing it that way avoids the most common cause of a delay.

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