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Aircare Alaska Fax Number — Interfacility Transfer Packets

Moving a patient between facilities with Aircare Alaska means the transfer order and clinical summary travel by fax — this guide covers sending the packet cleanly. As an air-medical program in Fairbanks, Alaska, Aircare Alaska coordinates critical-care air-medical transport — helicopter and fixed-wing transport of critically ill and injured patients between scenes and hospitals for critically ill and injured patients flown for care across Alaska. Because a transfer packet carries protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Aircare Alaska Fax Number

Call Aircare Alaska and ask whether the communications center, records, or billing should receive your document

Hours: Dispatch covers every hour, so the machine receives a fax overnight, though a run-report request or an authorization form is worked by the office during business hours.

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What You Can Fax to Aircare Alaska

  • A prior-authorization or medical-necessity request for air-medical transport
  • A patient care report (PCR) sent to the receiving hospital or referring physician
  • A signed run-report request from a patient, attorney, or insurer
  • An advance beneficiary notice (ABN) for a transport a payer may not cover
  • The sending facility's transfer packet — face sheet, labs, imaging, and medications — for a flight
Tip: Put the patient's name, date of birth, and the run number on each page so Aircare Alaska can match it cleanly. Direct the cover sheet to dispatch, records, or billing at Aircare Alaska, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Facility-to-facility moves through Aircare Alaska

When a hospital or nursing facility moves a patient by Aircare Alaska, the sending facility faxes a transfer packet — demographics, the current condition, medications, and the accepting physician — so the transport and the receiving unit are prepared. Flag a time-critical transfer so the crew and the receiving facility act on it promptly. Put the patient's name and date of birth on every page so it is matched.

Faxing a patient care report from Aircare Alaska

Because the emergency department needs to know what the crew found and did, Aircare Alaska faxes the patient care report so the transport's details reach the treating physician. Flag a critical patient on the cover sheet so the emergency department sees the report before arrival. Put the patient's name and the run number on every page so it is matched.

Faxing PHI to Aircare Alaska the compliant way

Because these documents hold health information about a patient, the transport to Aircare Alaska has to be compliant. A machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Aircare Alaska.

Faxing to Aircare Alaska — FAQ

The PCS certifies why ambulance-level transport is required, and Aircare Alaska needs it before or shortly after a scheduled trip. For repetitive transport, the certification states how often the transport recurs. Fax the completed certification to Aircare Alaska's billing or scheduling office.

Include the identifiers staff use to match a trip: name, date of birth, and transport date. State the specific desk the fax is for on the cover sheet. Attach the signed authorization or certification when the fax is a records request or a claim document. The identifiers matter as much as the records themselves.

Aircare Alaska runs dispatch around the clock, so the machine receives a fax at any hour, but the records and billing staff who process a request work a weekday window. A transport agency is staffed whenever a call could come in, and the office during business hours. Send routine records and billing faxes during weekday hours so they are worked promptly. Expect same-day handling for a request sent while the office is open.

Yes, when the transport is compliant. An unsecured machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for Aircare Alaska. Compliance is about how the pages travel, not only where they land at Aircare Alaska.

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