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AIG Fax Number — Fax Claims and Documents

AIG covers a wide range of insurance lines, from life and travel to commercial and specialty policies, and each business unit routes its claims and policy documents to its own intake fax. Because of that spread, there is no single AIG fax number; the right one depends on your policy type and is listed on your claim form or in your policy paperwork. If you're filing a claim, changing a beneficiary, or sending proof of loss, the form AIG provided usually names the department and fax line to use.

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AIG Fax Number

Contact AIG for department-specific fax number

Hours: AIG claims department typically operates Monday-Friday, 8:00 AM - 6:00 PM ET.

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What You Can Fax to AIG

  • Insurance claims
  • Policy change requests
  • Beneficiary designation changes
  • Proof of loss documentation
  • Appeals and grievances
Tip: Put your policy number and claim number, if you have one, on every page so AIG's processing team can match your fax to the correct file. For a claim, include the date of loss, a description of the damage or event, and your contact information so an adjuster can follow up. Send it through Send FAX Mail to capture a delivery confirmation, which documents exactly when AIG received your submission.

Faxing to AIG — FAQ

AIG operates across many insurance lines, and each unit handles its own claims and documents. The correct fax number depends on your policy type, and it's listed on your claim form or in your policy materials.

Include your policy number, the claim number if one has been assigned, the date of loss, a description of what happened, and your phone number. Putting these on every page helps AIG route and match the documents without delay.

AIG generally acknowledges a claim within one to three business days. Complete processing can take roughly two to four weeks, varying with the claim type and how much documentation is required.

Yes. Send FAX Mail sends faxes from email or a browser, so no hardware or phone line is needed. Plans begin at $12.99/month, each with a monthly page allowance; if a claim or proof-of-loss packet exceeds it, you move up to a larger plan rather than paying per page. A 7-day free trial lets you send your first AIG documents before subscribing, and you get a confirmation when the fax is delivered.

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