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Aflac Fax Number — Fax Claims and Documents

Aflac processes supplemental insurance claims and policy paperwork, and its claims intake fax number can change, so it's best to confirm the current one with Aflac before sending. Most claims, beneficiary changes, and proof-of-loss documents go to the claims department, but the exact fax line is listed on the claim form or in your policy materials. If you're filing for an accident, hospital stay, or other covered event, having the form Aflac sent you on hand is the fastest way to find where to send it.

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Aflac Fax Number

Contact Aflac claims for current fax number

Hours: Aflac claims department typically operates Monday-Friday, 8:00 AM - 6:00 PM ET.

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What You Can Fax to Aflac

  • Insurance claims
  • Policy change requests
  • Beneficiary designation changes
  • Proof of loss documentation
  • Appeals and grievances
Tip: Include your policy number and, where one exists, the claim number on every page so Aflac can match your fax to the right file. For a claim, add the date of loss, a clear description of what happened, and a phone number where Aflac can reach you for follow-up. Send the packet through Send FAX Mail to get a delivery confirmation, which is helpful proof when a claim hinges on a submission date.

Faxing to Aflac — FAQ

Check the claim form Aflac provided or your policy documents, since the claims fax line is printed there. If you can't locate it, contact Aflac directly and confirm the number before sending so your documents don't go to an outdated line.

Yes, beneficiary designation changes are commonly faxed along with claims and policy updates. Include your policy number on every page so Aflac applies the change to the correct account.

Aflac typically acknowledges a claim within one to three business days. Full processing can run two to four weeks depending on the type of claim and the documentation involved.

No. Send FAX Mail lets you fax Aflac claims and policy paperwork from your computer or phone. A 7-day free trial lets you send before paying, and paid plans start at $12.99/month; if your claim volume outgrows a plan's monthly page allowance, you move up a tier rather than paying per page. You also receive a delivery confirmation for your records.

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