Affordable Hearing Solutions Fax Number — Request and Send Records
Getting a copy of an audiology record from Affordable Hearing Solutions starts with a completed release-of-information form; here is where to send it. Affordable Hearing Solutions, a hearing-aid center in Naperville, Illinois, sends and receives audiograms, referrals, device orders, and authorizations by fax every day. Because an audiology record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
Affordable Hearing Solutions Fax Number
Confirm the fax with Affordable Hearing Solutions; a device-benefit form may use a separate line from records
Hours: Front-desk coverage tracks the practice's testing and fitting hours, so an incoming fax is received when the office is open, but a records release sent after hours is processed the next business day.
Send a Fax NowWhat You Can Fax to Affordable Hearing Solutions
- A prior-authorization or benefit form for a hearing aid or a cochlear device
- A warranty, repair, or remake order sent to the manufacturer
- A signed release of information for the hearing-aid or audiology record
- A device follow-up or real-ear-verification summary sent to the physician
- An audiogram or hearing-test result sent to the referring or primary care office
The records-request path at Affordable Hearing Solutions
A record from Affordable Hearing Solutions moves once the authorization is verified and the patient's identity is confirmed. Because an audiology record can include serial audiograms, fitting notes, and balance results, note which parts you need. Confirm the current records fax with Affordable Hearing Solutions before you send the authorization.
Labeling a fax so Affordable Hearing Solutions can match it
Good labeling is the difference between a same-day match and a stalled document at Affordable Hearing Solutions. Name the receiving staff — the records staff, the front desk, or the audiologist — at the top of the cover sheet. Keeping the pages in one job avoids a half-received document at Affordable Hearing Solutions.
Protected health information and Affordable Hearing Solutions
A fax to Affordable Hearing Solutions that carries a hearing result, a device record, or a treatment history is PHI and belongs on a secure channel. Encryption in transit and a compliant provider are what keep the transmission within the rules. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Affordable Hearing Solutions travels over a compliant channel instead of a shared machine.
Faxing to Affordable Hearing Solutions — FAQ
Get it from the office itself rather than an old listing, since a practice's numbers change. Call Affordable Hearing Solutions and ask for records, referrals, audiology, or the insurance desk. A quick check beats faxing PHI to a number that has moved. The office that receives the fax is the authority on its own number.
Release of information begins with a signed release request to the records staff. The records staff confirm the fax destination for the authorization. A complete request — identifiers, dates of care, and records wanted — moves fastest. After review, the records go to you or whoever you designated.
Most likely one — a practice like Affordable Hearing Solutions keeps a single front-office fax more often than a bank of lines. The line is shared, but the person who works it varies by request. Verify the working fax with Affordable Hearing Solutions first, since an office's numbers change. Note the working line the first time and the next fax is quicker.
Ask at your visit, and Affordable Hearing Solutions faxes the hearing result to your physician. Confirm your physician's current fax so the hearing result lands correctly. A complete audiogram means the next step in care is clear. Keep the confirmation until the audiogram is acknowledged.
For a hearing aid, Affordable Hearing Solutions needs the audiogram, the device order, and often a prior authorization faxed to the plan before the fitting. Ask Affordable Hearing Solutions whether the authorization goes to the plan or a hearing-benefit administrator. Send the audiogram and the authorization as one PDF so nothing arrives split. Keep the transmission confirmation in case you need to show it went through. That keeps the request moving without a second round trip.
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