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Advanced Genomics Fax Number — Send a Records Request

Getting a patient's results and reports to or from Advanced Genomics starts with the records staff who manage the files. As a molecular and genetic testing laboratory, Advanced Genomics in Feasterville Trevose, Pennsylvania, takes faxed orders, prior-authorization approvals, and records requests for molecular and genetic testing across the Mid-Atlantic. Because a patient's lab records are protected health information, this guide covers both where to send them and how to keep the transmission compliant.

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Advanced Genomics Fax Number

Call Advanced Genomics and ask whether your document goes to the molecular team or the office line

Hours: Administrative offices are open weekdays; prior-authorization questions reach the billing office during business hours.

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What You Can Fax to Advanced Genomics

  • A request to release lab results or a report back to the ordering provider
  • A prior-authorization approval for a genetic, molecular, or otherwise specialized test
  • The completed patient registration and insurance information for billing
  • A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
  • A prior-authorization approval for the molecular panel
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Advanced Genomics needs to reconnect a split order. Direct the cover sheet to the client services and test-ordering office or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Getting a patient's results to or from Advanced Genomics

Medical-record requests to Advanced Genomics are handled by its records office, not a general line. Records are released to you or to the party the patient names once the request is verified. Put the patient's identifiers on every page so the request is matched cleanly.

Sending a molecular requisition to Advanced Genomics

Getting a genetic test set up at Advanced Genomics starts with the requisition, the informed consent, and the clinical indication. The clinical indication and family or personal history support both the test choice and the payer's criteria. Send the requisition, the consent, and any approval as one packet so the file is complete.

Sending lab records to Advanced Genomics without cutting corners

A fax to Advanced Genomics that carries a patient's test order or result is PHI and belongs on a secure channel. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Advanced Genomics than a public machine.

Faxing to Advanced Genomics — FAQ

It is, provided your fax service is HIPAA-compliant. An unsecured machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for Advanced Genomics. Choose the secure channel first, then confirm the number for Advanced Genomics.

Get it from the office that will receive the document rather than an old listing. Call Advanced Genomics and ask for the client services and test-ordering office or the office you are reaching. Confirming the line first is a two-minute step that prevents a misrouted record. The office that receives the fax is the authority on its own number.

Release of information begins with a signed ROI request to the records office. Advanced Genomics will tell you where to fax or upload the completed form. List the patient identifiers, the collection dates, and the exact results you want so nothing is missed. After review, the records go to you or whoever the patient designated.

Not one central number. Each office — client services, records, the laboratory team — answers a different fax. Confirm the correct line for the office you are reaching before you send. A quick call to Advanced Genomics settles which line your document should use.

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