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Wound Masters Fax Number — Request and Send Wound Records

Release of wound-care information at Wound Masters runs on a signed authorization — this guide covers sending records in or requesting a copy, securely. As an outpatient wound-care center in Atlanta, Georgia, Wound Masters coordinates management of chronic, diabetic, venous, and pressure wounds for referred patients and their referring providers across the Southeast. Because a patient's record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Wound Masters Fax Number

Call Wound Masters and ask whether referrals, the nursing staff, or records should receive your document

Hours: Front-desk coverage follows the center's weekday clinic hours, so an incoming fax is received when the center is open, but a records release sent after hours is worked the next business day.

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What You Can Fax to Wound Masters

  • A signed release for a copy of the wound-care record
  • A home-health wound-care and dressing-change order to the visiting-nurse agency
  • An offloading or support-surface order to the DME supplier
  • A progress summary back to the primary-care physician or specialist
  • A debridement or procedure note after a visit
Tip: Put the patient's name, date of birth, and the referring provider on each page so Wound Masters can match it cleanly. Direct the cover sheet to referral intake, the authorization coordinator, or records at Wound Masters, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Sending and requesting patient records at Wound Masters

Records requests at Wound Masters are handled by the health-information staff once a signed release naming the patient and the records is on file. A signed release-of-information authorization is what allows the record to move. Put the patient's identifiers on every page so the request is matched cleanly.

Making sure your fax lands with the right staff at Wound Masters

Documents that arrive at Wound Masters without a patient name or referring provider are the ones that get set aside. Put the patient's full name, date of birth, and the referring provider on every page. A delivery confirmation then tells you the pages reached Wound Masters.

Faxing PHI to Wound Masters the compliant way

Because these documents hold health information about a patient, the transport to Wound Masters has to be compliant. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared machine at the office or a free app. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so wound records headed to Wound Masters travel over a compliant channel instead of a shared machine.

Faxing to Wound Masters — FAQ

As a wound-care center, Wound Masters usually runs one working fax at the front desk, with referral intake or records sometimes on a second line at a busier location. Even so, a referral, an authorization packet, and a records request may go to different staff on that one line. A quick call to Wound Masters settles the number and the desk. Sending to the wrong desk only delays the document.

Referral is the usual way in, so Wound Masters receives the history and photos by fax to open the chart. Give Wound Masters the referral on its intake line so it is not sent to a stale number. A complete referral means the center is not chasing missing facts before scheduling. Put the patient's identifiers and the referring provider on every page.

A wound-assessment note is the document a referring physician waits for, and Wound Masters faxes it so the office knows the wound's size and direction. Providing the referring provider speeds the assessment to the right desk. The assessment keeps the referring office and the center aligned on the wound's course. Put the patient's identifiers on every page.

Wound Masters routes the medical-necessity documentation to the payer, then the treatment plan to the referring physician. Give Wound Masters the payer's authorization fax so the packet is not sent to a stale line. The authorization and its supporting studies belong together so the payer is not chasing documents. Put the patient's identifiers and the diagnosis on every page.

Wound Masters takes referrals for chronic and diabetic wounds, faxes wound-assessment notes and photos to referring providers, and faxes offloading and home-health orders to suppliers and agencies. Ask Wound Masters which line handles your document. Send a packet and its photos as one PDF so the pages stay together. Put the patient identifiers on every page so it is matched cleanly. Doing it that way avoids the most common cause of a delay.

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