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Wheeler Clinic Fax Number — Records and 42 CFR Part 2 Consent

Record requests to Wheeler Clinic run through release of information, and for SUD records the consent is more specific than a standard HIPAA authorization. Wheeler Clinic is a community behavioral-health center based in Plainville, Connecticut, serving people across southern New England. A treatment record is PHI and often Part 2-protected, so this page pairs the records-office destination with a compliant way to send it.

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Wheeler Clinic Fax Number

Call Wheeler Clinic's intake or access line and ask for its current fax before you send anything

Hours: Documents can arrive any time; Wheeler Clinic processes routine records Monday through Friday and flags an urgent intake to the program.

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What You Can Fax to Wheeler Clinic

  • Referrals for counseling, psychiatry, and addiction services
  • Crisis-assessment and safety-plan documents
  • Release-of-information consents (HIPAA and, for SUD records, 42 CFR Part 2)
  • Coordination records with primary care and hospitals
  • Court, probation, and benefits-eligibility paperwork
Tip: Put the person's full name, date of birth, and any case or record number on every page so Wheeler Clinic can match documents that get separated during intake. Name the receiving team — the intake and access team or the medical-records and release-of-information office — on the cover sheet, and add your callback number. Send multi-page records as one PDF, attach the right consent, and keep the confirmation as proof the pages arrived at Wheeler Clinic.

Faxing treatment history to Wheeler Clinic

Chart requests at Wheeler Clinic are processed by the records office once the right consent is on file. Substance-use records held by a federally assisted treatment program are protected under 42 CFR Part 2, which generally needs a specific consent beyond a standard HIPAA authorization. Confirm the current records fax and the required consent with Wheeler Clinic before you send.

Labeling a fax so Wheeler Clinic can match it

Good labeling is the difference between a same-day match and a stalled record at Wheeler Clinic. Name the receiving team — the intake and access team or the medical-records and release-of-information office — at the top of the cover sheet. Keeping the pages in one job avoids a half-received record at Wheeler Clinic.

Confidentiality and your fax to Wheeler Clinic

Faxing records to Wheeler Clinic is allowed, but the service you use has to protect the information. A walk-in machine in a shared space cannot promise the confidentiality a treatment record deserves. Send FAX Mail keeps every page to Wheeler Clinic encrypted from your device to the receiving line, with plans from $12.99/month and a 7-day free trial.

Faxing to Wheeler Clinic — FAQ

Yes — the concern is the tool you use, not the act of faxing. A walk-in machine in a shared space cannot promise the confidentiality a treatment record deserves. Send FAX Mail encrypts pages in transit and keeps a confirmation of delivery for documents going to Wheeler Clinic, from $12.99/month. A secure send protects both you and the person the record belongs to.

The current line comes from Wheeler Clinic directly, since department numbers change. Use Wheeler Clinic's admissions or records instructions, which name where the completed document should go. Verifying the team and the line up front is the honest shortcut. That confirmation is the difference between a delivered record and a lost one.

The answer varies by document and team at Wheeler Clinic. Some programs accept fax for a signed consent but ask that referrals go through the portal. If the program asks for a portal upload, use it; if it accepts fax, confirm the current line. Guessing the channel is the usual reason a document has to be resent.

Not one central number. the intake and access team, the utilization-review and benefits team, and the medical-records and release-of-information office each keep their own line. Identify the destination before sending so nothing is misrouted. When in doubt, ask Wheeler Clinic for the team by name.

A 42 CFR Part 2 consent is more specific than a general release, so confirm the form first. Put the identifiers and the signed consent on the pages. Confirm the current fax and the right consent with Wheeler Clinic before you send. Confirm the current fax with Wheeler Clinic before you send. It is a small step that saves a follow-up call later.

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