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WellPower Fax Number — Fax Sensitive Records Safely

Faxing treatment records to WellPower is allowed under HIPAA — but substance-use records also fall under the stricter 42 CFR Part 2, so the channel and the consent both matter. WellPower, a community mental-health and addiction-services center in Denver, Colorado, takes in referrals, records, and consents by fax and online. This page walks through a compliant send, the consent Part 2 records need, and finding the correct team at the program.

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WellPower Fax Number

Confirm the fax number with the specific WellPower program or the medical-records office, since intake and records keep separate lines

Hours: WellPower's intake and records offices generally keep weekday business hours; a fax sent overnight is worked the next business day, while crisis services follow their own schedule.

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What You Can Fax to WellPower

  • Crisis-assessment and safety-plan documents
  • Court, probation, and benefits-eligibility paperwork
  • Insurance, Medicaid, and prior-authorization documents
  • Coordination records with primary care and hospitals
  • Release-of-information consents (HIPAA and, for SUD records, 42 CFR Part 2)
Tip: Every page should carry the person's full name, date of birth, and case or record number so nothing is orphaned at WellPower. State which community behavioral-health center team the fax is for on the cover sheet so it is routed on the first try. Include the required release-of-information consent — a 42 CFR Part 2 consent for substance-use records is more specific than a general HIPAA release — and keep the delivery confirmation.

HIPAA, 42 CFR Part 2, and your fax to WellPower

Sending an assessment or referral to WellPower means sending protected health information, which sets the bar for the channel. HIPAA's Security Rule expects protected health information to be safeguarded in transit, and 42 CFR Part 2 adds heightened protection for substance-use records. With Send FAX Mail you fax WellPower from a phone or laptop over an encrypted, HIPAA-eligible connection; the Professional plan is $39.99/month, and a 7-day free trial lets you try it first.

Faxing treatment history to WellPower

Moving a treatment record into or out of WellPower runs through health information and a valid consent. A Part 2 consent typically names who may disclose, who receives the records, and what is released — more specific than a general HIPAA form. List the exact dates and record types you need so nothing is missed.

The honest way to get WellPower's fax number

Because WellPower keeps separate lines for admissions, benefits, and records, the number you need belongs to the specific team. Call WellPower and ask for the intake and access team or the records office, whichever you are reaching. That one confirmation call is what keeps the documents out of the wrong queue.

Faxing to WellPower — FAQ

It can be, with an encrypted service. Protected treatment records belong on an encrypted connection rather than a public or ad-supported tool. Send FAX Mail encrypts documents in transit and gives you a delivery confirmation for pages bound for WellPower, from $12.99/month. Choose the secure channel first, then confirm the number for WellPower.

Ask the exact WellPower team for its working fax before you send. Reach WellPower by phone and confirm the fax the specific team uses today. Confirming the line first is a two-minute step that prevents a misrouted record. Note the number the first time so the next fax to WellPower is quicker.

It depends on the team and the document. An admissions portal routes the referral straight to intake, which can be faster for a new case. So confirm the team still accepts fax before you send, and use the portal when that is what it asks for. Confirming the channel first is the honest shortcut with WellPower.

No. WellPower keeps separate faxes for admissions, benefits, and records, so there is no one central number. Each area — admissions, benefits, records — answers a different fax. Ask for the team you actually need to get the right number. Sending to the wrong desk only delays the paperwork.

Substance-use records often need a specific consent under 42 CFR Part 2, beyond a standard HIPAA release. Put the identifiers and the signed consent on the pages. Ask whether WellPower accepts the referral by fax or a secure intake portal. Name the receiving team on the cover sheet so it is not misrouted. Doing it that way avoids the most common cause of a delay.

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