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VA Boston Healthcare System Fax Number — Referrals, Transfers, and Prior Authorization

A referral to VA Boston Healthcare System goes to the program that will treat the patient, so the destination line depends on the service. Located in Boston, Massachusetts, VA Boston Healthcare System is part of the U.S. Department of Veterans Affairs health system and a Department of Veterans Affairs facility that cares for patients throughout the Boston area and greater New England. Send the referral with the records that support it so the accepting team can triage without waiting on a second fax.

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VA Boston Healthcare System Fax Number

Use VA.gov or VA Boston Healthcare System's ROI office to get the correct fax for your request

Hours: ROI and community care staff work weekday hours, while urgent clinical faxes reach the units any time.

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What You Can Fax to VA Boston Healthcare System

  • Non-VA provider records for coordination
  • Medical records requests
  • Enrollment and eligibility forms
  • Release-of-information (ROI) authorizations
  • Community care referrals
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at VA Boston Healthcare System. Address the cover sheet to the patient intake team or the exact team you are reaching, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Sending a referral packet to VA Boston Healthcare System

Transfer and referral paperwork at VA Boston Healthcare System is handled apart from records requests. Include recent notes, relevant imaging, and current insurance so the team can triage. Ask VA Boston Healthcare System for the current intake fax before you send the packet.

Finding the right office to fax at VA Boston Healthcare System

Like most of its peers, VA Boston Healthcare System splits incoming faxes across separate offices. One line reaches the Release of Information office, while referrals and health administration each answer another. Identify the destination office first, and the paperwork lands with the right team.

The secure way to fax VA Boston Healthcare System

A fax to VA Boston Healthcare System that carries a chart is PHI and belongs on a secure channel. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to VA Boston Healthcare System is encrypted in transit with a delivery confirmation.

Faxing to VA Boston Healthcare System — FAQ

The right number depends on which office should receive the document. Check VA Boston Healthcare System's medical-records page, then verify the line by phone. Keep the working number with the patient's file for next time. That confirmation is the difference between a delivered record and a lost one.

Not one central number. As a VA medical center, it splits incoming faxes across the Release of Information office and the individual clinics. Match the office to your document, then send to that specific line. When in doubt, ask VA Boston Healthcare System for the office by name.

Put the patient's full name, date of birth, and medical record number on every page. Direct the cover sheet to the correct VA Boston Healthcare System department and include a number staff can call. Send it as one combined PDF so the pages stay in order. Clear labeling is what keeps a multi-page record together at VA Boston Healthcare System.

Faxes reach VA Boston Healthcare System whenever you send, but when they are handled varies by office. The offices that handle referrals and records keep standard weekday hours. A records request sent overnight is picked up the next business day, while urgent items go straight to the units. Expect same-day handling only for the clinical items the units watch for.

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