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USAA Fax Number — Fax Claims and Policy Documents

USAA does not run one fax line for everything, because auto claims, proof of loss, policy changes, and subrogation are each routed to different units. The fax number you need is the one printed on the correspondence USAA sent you about your claim or policy, not a single published number. Before sending anything time-sensitive, confirm the current number with USAA, since the desk handling your accident report may differ from the one handling a subrogation file.

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USAA Fax Number

Contact USAA for department-specific fax number

Hours: USAA claims department typically operates Monday-Friday, 8:00 AM - 6:00 PM ET.

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What You Can Fax to USAA

  • Auto insurance claims
  • Proof of loss documentation
  • Policy change requests
  • Accident reports
  • Subrogation documents
Tip: Put your policy number on every page, and add the claim number once a claim has been opened so USAA can attach the fax to the right file. For an auto claim, the date of loss, a short description of the damage, and a phone number where an adjuster can reach you should appear on the cover page. Keep the Send FAX Mail delivery confirmation as your own dated record of when the proof of loss or accident report went through.

Faxing to USAA — FAQ

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