University Health System Fax Number — Send Patient Records Securely
Faxing patient records to University Health System is allowed under HIPAA — but only over a secure, compliant channel, which is where most people slip. University Health System, an academic medical center in Knoxville, Tennessee, is an independent hospital and takes in clinical documents by fax every day. This guide covers the compliant way to send PHI plus how to reach the correct department at the hospital.
University Health System Fax Number
Ask the specific University Health System department or the referring clinic for its current fax number
Hours: Records staff typically work weekday business hours, while inpatient units and the ED receive urgent faxes around the clock.
Send a Fax NowWhat You Can Fax to University Health System
- Medical records and patient history
- Specialist consultation notes
- Clinical trial screening documents
- Insurance pre-authorization requests
- Operative and discharge summaries
Keeping records to University Health System HIPAA-compliant
Because these documents hold health information, the transport to University Health System has to be compliant. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to University Health System travels over a compliant channel instead of a fax machine in a shared office.
Labeling a fax so University Health System can match it
How you label the pages decides whether University Health System can reconnect them if they get separated. Add your callback number so staff can reach you with a question instead of dropping the request. That routing detail is what ties the record to the correct team at University Health System.
Getting the working fax line for University Health System
Department fax numbers at University Health System change with reorganizations, so confirm before you send. Ask the referring provider's office, which often already has the correct University Health System fax on file. A quick verification beats faxing sensitive pages to a number that has moved.
Faxing to University Health System — FAQ
Yes — HIPAA permits faxing protected health information when the channel is secure. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to University Health System than a public machine. A secure send protects both you and the patient whose chart it is.
The current line comes from University Health System directly, since department numbers change. The referring provider's office often already has the correct University Health System fax on file. A quick check beats faxing PHI to a number that has moved. That confirmation is the difference between a delivered record and a lost one.
No. Documents go to different fax lines at University Health System depending on the office. The line for Health Information Management is separate from the one for referrals. Verify the current fax for the physician referral office or your target department first. When in doubt, ask University Health System for the office by name.
Include the three identifiers staff use to match a chart: full name, date of birth, and medical record number. Note the target office — Health Information Management, a clinic, or prior authorization — on the cover sheet. With identifiers and destination clear, nothing gets misrouted. Clear labeling is what keeps a multi-page record together at University Health System.
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