University Health Fax Number — Referrals, Transfers, and Prior Authorization
A referral to University Health goes to the program that will treat the patient, so the destination line depends on the service. As an independent hospital, University Health in San Antonio, Texas receives faxed records and referrals for patients across Texas and the Southwest. Send the referral with the records that support it so the accepting team can triage without waiting on a second fax.
University Health Fax Number
Confirm the line with University Health's HIM office before sending, since teaching-hospital departments each keep their own
Hours: HIM and referral offices keep weekday business hours; the transfer center and ED take clinical faxes at any hour.
Send a Fax NowWhat You Can Fax to University Health
- Prescription and renewal requests
- Medical records and patient history
- Clinical trial screening documents
- Physician referral forms
- Insurance pre-authorization requests
Sending a referral packet to University Health
A referral to University Health goes to its referral or intake team, which owns a separate line. Include recent notes, relevant imaging, and current insurance so the team can triage. Confirm the program line with University Health, since referral numbers change with reorganizations.
Finding the right office to fax at University Health
There is no one catch-all fax number that reaches all of University Health. One line reaches Health Information Management, while referrals and prior authorization each answer another. Match the document to the office and you skip the guesswork entirely.
Faxing PHI to University Health the compliant way
The risk with records bound for University Health is not the fax itself but an unsecured tool. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to University Health.
Faxing to University Health — FAQ
Every page should carry the patient's full name, date of birth, and record number. Add a cover sheet addressed to the physician referral office at University Health with your callback number. Send it as one combined PDF so the pages stay in order. Check the details once before you send so nothing bounces back.
Incoming faxes to University Health are never turned away by the hour, but processing is not always immediate. Records and referral offices work weekday business hours. A records request sent overnight is picked up the next business day, while urgent items go straight to the units. A brief follow-up call confirms an urgent fax to University Health was seen.
Faxing records to University Health is fine under HIPAA as long as the service is compliant. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to University Health. Handled that way, the records stay within the rules end to end.
Get it from the office that will receive the document rather than an old listing. Use University Health's release-of-information form, which names where to send the authorization. A quick check beats faxing PHI to a number that has moved. A confirmed line beats a guessed one on documents this sensitive.
Transfers are handled by fax, but not through general records. The transfer center owns that line, separate from records requests. Call University Health to reach the transfer line and send the clinical summary and orders together. Name the receiving office on the cover sheet so it is not misrouted. Doing it that way avoids the most common cause of a delay.
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