TrustBridge Hospice Fax Number — Send Patient Records Securely
Faxing patient records to TrustBridge Hospice is allowed under HIPAA — but only over a secure, compliant channel, which is where most people slip. As part of Empath Health, TrustBridge Hospice in West Palm Beach, Florida receives faxed orders, records, and referral packets for hospice patients across Florida and the Southeast. This guide covers the compliant way to send PHI plus how to reach the correct office at the hospice.
TrustBridge Hospice Fax Number
Use TrustBridge Hospice's referral or records-request instructions to find where to send documents
Hours: Referral and records staff work weekday business hours, while the on-call hospice nurse fields urgent comfort-care orders any time.
Send a Fax NowWhat You Can Fax to TrustBridge Hospice
- The signed hospice election statement
- The certification of terminal illness (CTI)
- Interdisciplinary group (IDG) plan-of-care updates
- Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
- Medical records and release-of-information (ROI) authorizations
Sending patient charts to TrustBridge Hospice without cutting corners
Faxing PHI to TrustBridge Hospice is allowed, but the service you use has to protect it. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for TrustBridge Hospice.
Continuing care for families served by TrustBridge Hospice
Faxing a bereavement or continuing-care form to TrustBridge Hospice means reaching the office that supports families after a death. A complete form — the family contact, the relationship, and a callback number — is processed fastest. Name the bereavement or continuing-care team on the cover sheet so it reaches the right desk.
Tracking down the correct TrustBridge Hospice fax
A fax number copied from a search result may be stale; TrustBridge Hospice has the current one. Many hospices now take referrals through a referral portal or a shared EHR, so confirm the office still accepts fax. That one confirmation call is what keeps the documents out of the wrong queue.
Faxing to TrustBridge Hospice — FAQ
It is, provided your fax service is HIPAA-compliant. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail includes HIPAA and encryption from $39.99/month for faxes to TrustBridge Hospice. A secure send protects both you and the patient whose chart it is.
The right number depends on which office should receive the document. The discharging hospital's case manager often already has the correct TrustBridge Hospice fax on file. Verifying the office and the line up front is the honest shortcut. That confirmation is the difference between a delivered record and a lost one.
File a signed authorization with medical records. Ask TrustBridge Hospice where the signed release should go. Put the patient identifiers and the requested dates on the authorization. Turnaround depends on the request; routine copies are handled in the order received.
Not one central number. The line for medical records is separate from the one for admission intake. Identify the destination before sending so nothing is misrouted. When in doubt, ask TrustBridge Hospice for the office by name.
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