TRU Community Care Fax Number — Send Physician and Comfort-Care Orders
Faxing verbal-order signatures, medication orders, or an equipment request to TRU Community Care means reaching the clinical team — this page shows how, securely. TRU Community Care is a community-based nonprofit hospice, a nonprofit community hospice in Lafayette, Colorado, caring for patients and families across the Rocky Mountain region. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.
TRU Community Care Fax Number
Confirm the right fax with the TRU Community Care office handling your referral or election paperwork
Hours: The admissions and records offices generally run Monday-Friday during business hours; hospice care is on call around the clock for urgent orders.
Send a Fax NowWhat You Can Fax to TRU Community Care
- Comfort-kit and medication orders coordinated with the pharmacy
- Medical records and release-of-information (ROI) authorizations
- The signed hospice election statement
- Interdisciplinary group (IDG) plan-of-care updates
- The certification of terminal illness (CTI)
Verbal-order signatures at TRU Community Care
Medication and comfort-care orders for TRU Community Care patients are handled by the clinical team, apart from intake. A signed verbal order confirms an instruction the hospice nurse already recorded in the chart. Note the ordering physician and a callback number so the on-call nurse can verify a question.
Durable medical equipment orders at TRU Community Care
Durable medical equipment for a patient of TRU Community Care — a hospital bed, oxygen, a wheelchair, or a bedside commode — is ordered through the hospice care team. The team coordinates delivery with the DME vendor once the order is matched to the plan of care. Include the patient identifiers and the delivery address so the vendor reaches the home.
Protected health information and TRU Community Care
Faxing PHI to TRU Community Care is allowed, but the service you use has to protect it. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to TRU Community Care travels over a compliant channel instead of a fax machine in a shared office.
Faxing to TRU Community Care — FAQ
Incoming faxes to TRU Community Care are never turned away by the hour, but processing is not always immediate. The offices that handle referrals and records keep standard weekday hours. Time-critical orders are picked up at any hour by the on-call hospice clinician. Routine copies follow the office's normal queue rather than jumping ahead.
Faxing records to TRU Community Care is fine under HIPAA as long as the service is compliant. A consumer app is not enough; the channel has to be encrypted and compliant, which rules out shared office machines. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to TRU Community Care. Compliance is about how the pages travel, not only where they land at TRU Community Care.
Get it from the office that will receive the document rather than an old listing. Check TRU Community Care's referral or medical-records page, then verify the line by phone. That one verification keeps sensitive pages out of the wrong queue. A confirmed line beats a guessed one on documents this sensitive.
Release of information begins with a signed ROI request to the records office. Ask TRU Community Care where the signed release should go. Name the records and dates so the office can pull them without a follow-up. The records move once the office verifies the authorization.
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