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Steward Good Samaritan Occupational Health Services Fax Number — Request and Send Worker Records

Getting a copy of an injury-care or surveillance record from Steward Good Samaritan Occupational Health Services starts with a completed release-of-information form; here is where to send it. Steward Good Samaritan Occupational Health Services, an occupational drug and alcohol screening clinic in Avon, Massachusetts, sends injury reports, work-status notes, and results by fax every day. Because a worker's record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Steward Good Samaritan Occupational Health Services Fax Number

Check with Steward Good Samaritan Occupational Health Services's front desk, which can route you to the collection site or records

Hours: Front-desk coverage follows the clinic's weekday hours, sometimes starting early for pre-shift physicals, so an incoming fax is received when the clinic is open, but a records release sent after hours is worked the next business day.

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What You Can Fax to Steward Good Samaritan Occupational Health Services

  • A pre-employment screening result for a new hire
  • A signed release for a copy of the screening record
  • A consortium or random-pool testing result to the program administrator
  • A collection-site correction or affidavit for a flawed specimen
  • A DOT return-to-duty or follow-up test result
Tip: Mark all pages with the identifiers Steward Good Samaritan Occupational Health Services needs to reconnect a split claim or surveillance record. State which Steward Good Samaritan Occupational Health Services desk the fax is for — claims, employer services, or records — on the cover sheet so it is routed on the first try. Send multi-page records as one combined PDF and keep the delivery confirmation.

The records-request path at Steward Good Samaritan Occupational Health Services

Records requests at Steward Good Samaritan Occupational Health Services are handled by the health-information staff once a signed release naming the worker and the records is on file. Note whether the requester is the worker, the employer, or the carrier, since that governs what may be shared. Keep the confirmation so you can show the release was sent.

Labeling a fax so Steward Good Samaritan Occupational Health Services can match it

Documents that arrive at Steward Good Samaritan Occupational Health Services without a worker name or claim number are the ones that get set aside. Add your callback number so staff can reach you with a question instead of setting the document aside. Keeping the pages in one job avoids a half-received document at Steward Good Samaritan Occupational Health Services.

HIPAA and your fax to Steward Good Samaritan Occupational Health Services

Faxing occupational-health records to Steward Good Samaritan Occupational Health Services is allowed, but the service you use has to protect them. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared machine at the office or a free app. With Send FAX Mail you send from a phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for records sent to Steward Good Samaritan Occupational Health Services.

Faxing to Steward Good Samaritan Occupational Health Services — FAQ

As an occupational clinic, Steward Good Samaritan Occupational Health Services usually runs one working fax at the front desk, with claims or employer results sometimes on a second line at a busier location. A claim document and an employer result can land with different staff at Steward Good Samaritan Occupational Health Services. Check with Steward Good Samaritan Occupational Health Services so the fax reaches the right person. When in doubt, ask Steward Good Samaritan Occupational Health Services for the fax by the name of the desk.

Opening a claim is the norm, so Steward Good Samaritan Occupational Health Services sends the injury report to the employer and the case manager you name. Name the employer, the carrier, and the claim number so the report is matched on arrival. Nothing about the injury is lost between the clinic and the carrier when the report is sent. That one step keeps the claim moving from the start.

A work-status note is the document an employer waits for, and Steward Good Samaritan Occupational Health Services faxes it so a supervisor knows the worker's duty level. Give Steward Good Samaritan Occupational Health Services the employer's current fax so the report reaches the right supervisor. The report states the diagnosis, the specific restrictions, and the next appointment so the employer can plan the shift. That one step keeps the return-to-work plan on track.

Steward Good Samaritan Occupational Health Services faxes the completed result to the human-resources contact who ordered the exam. Providing the hiring contact speeds the result to the right file before the start date. The result states whether the worker is cleared, cleared with restrictions, or not cleared for the job. That one step keeps the start date on schedule.

A screen at Steward Good Samaritan Occupational Health Services runs on chain of custody, and a DOT result is faxed only after the Medical Review Officer verifies it, going to the employer's designated representative with the custody-and-control form. Ask Steward Good Samaritan Occupational Health Services which line handles chain-of-custody documents. Send the result and the custody-and-control form together so the record is complete. A brief call ahead helps staff watch for a time-sensitive fax. Doing it that way avoids the most common cause of a delay.

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