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StayWell Health Center Fax Number — Medical Records and Release of Information

Medical-record requests to StayWell Health Center run through release of information, and the right fax depends on that office. StayWell Health Center is a federally qualified health center based in Waterbury, Connecticut, serving patients across southern New England. Since patient records are protected data, this guide covers the right desk and a secure transmission.

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StayWell Health Center Fax Number

Ask the StayWell Health Center medical records or referral team for its current fax before you send anything

Hours: Documents can arrive any time; the StayWell Health Center office processes them Monday through Friday during business hours, not overnight.

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What You Can Fax to StayWell Health Center

  • Behavioral health and dental coordination notes
  • Pharmacy and prescription coordination
  • Referrals to specialists and hospitals
  • Prior authorization and referral-authorization forms
  • Sliding-fee-scale and financial-eligibility documents
Tip: Put the patient's full name, date of birth, and medical record number on every page so StayWell Health Center can match documents that get separated during intake. Name the receiving office — the medical records office or the specific clinic site — on the cover sheet, and add your callback number. Include a signed ROI authorization with a records request, send multi-page documents as one PDF, and keep the transmission receipt as proof it arrived.

How medical records move at StayWell Health Center

To send or request medical records at StayWell Health Center, the request goes through the medical records office on a signed authorization. Turnaround depends on the request; routine copies are processed in the order they arrive. Confirm the current records fax with StayWell Health Center before you send the authorization.

Cover-sheet basics for faxing StayWell Health Center

Good labeling is the difference between a same-day match and a stalled record at StayWell Health Center. Name the receiving office — the medical records office or the specific clinic site — at the top of the cover sheet. That routing detail is what ties the record to the correct team at StayWell Health Center.

Keeping records to StayWell Health Center HIPAA-compliant

Faxing records to StayWell Health Center is allowed, but the service you use has to protect the PHI. A walk-in machine in a shared space cannot promise the confidentiality patient records deserve. Send FAX Mail encrypts pages in transit and keeps a confirmation of delivery — a safer route to StayWell Health Center than a public machine, from $12.99/month.

Faxing to StayWell Health Center — FAQ

The answer varies by document and site at StayWell Health Center. Where the document carries PHI, a secure channel matters whichever route you use. When fax is the right channel, an online fax gets it there without a machine. Guessing the channel is the usual reason a document has to be resent.

No, and that trips people up. What you send to the medical records office will not reach the referral coordination team. Verify the current fax for the referral coordination team or your target site first. When in doubt, ask StayWell Health Center for the site or department by name.

Put the patient's full name, date of birth, and medical record number on every page. On the cover sheet, name the medical records office or the receiving clinic site so it lands with the right team. A delivery confirmation then tells you the fax reached StayWell Health Center. Clear labeling is what keeps a multi-page record together at StayWell Health Center.

Faxes reach StayWell Health Center whenever you send, but when they are handled varies by office. Records and referral offices work weekday business hours. An urgent referral carries a shorter timeframe, so send well ahead. Expect same-day handling only for the items the site watches for.

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