Sound Fax Number — Records and 42 CFR Part 2 Consent
Record requests to Sound run through release of information, and for SUD records the consent is more specific than a standard HIPAA authorization. Sound is a community behavioral-health center based in Seattle, Washington, serving people across the Pacific Northwest. A treatment record is PHI and often Part 2-protected, so this page pairs the records-office destination with a compliant way to send it.
Sound Fax Number
Call Sound's intake or access line and ask for its current fax before you send anything
Hours: Documents can arrive any time; Sound processes routine records Monday through Friday and flags an urgent intake to the program.
Send a Fax NowWhat You Can Fax to Sound
- Insurance, Medicaid, and prior-authorization documents
- Intake and access referral packets
- Medication-management and coordination notes
- Coordination records with primary care and hospitals
- Court, probation, and benefits-eligibility paperwork
How treatment records move at Sound
Getting records to or from Sound starts with its health-information staff. Substance-use records held by a federally assisted treatment program are protected under 42 CFR Part 2, which generally needs a specific consent beyond a standard HIPAA authorization. Confirm the current records fax and the required consent with Sound before you send.
Labeling a fax so Sound can match it
How you label the pages decides whether Sound can reconnect them if they get separated. Put the person's full name, date of birth, and any case or record number on every page. That routing detail is what ties the record to the correct team at Sound.
Protected records and Sound
Faxing records to Sound is allowed, but the service you use has to protect the information. A walk-in machine in a shared space cannot promise the confidentiality a treatment record deserves. Send FAX Mail sends your document over an encrypted connection with a delivery confirmation — plans start at $12.99/month, with a 7-day free trial and no card to begin.
Faxing to Sound — FAQ
Faxes reach Sound whenever you send, but when they are handled varies by team. Routine records and benefits are staffed on weekdays; intake may be available longer. An urgent admission carries a shorter timeframe, so flag it and send ahead. Expect same-day handling only for the items the program watches for.
It is, provided your fax service encrypts the pages in transit. Protected treatment records belong on an encrypted connection rather than a public or ad-supported tool. For these records, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and sends to Sound over a secure connection after a 7-day free trial. A secure send protects both you and the person the record belongs to.
The right number depends on which team should receive the document. Reach Sound by phone and confirm the fax the specific team uses today. A quick check beats faxing protected records to a number that has moved. That confirmation is the difference between a delivered record and a lost one.
Fax still works for many Sound documents, but admissions increasingly go through a portal. An admissions portal routes the referral straight to intake, which can be faster for a new case. When fax is the right channel, an online fax gets it there without a machine. Guessing the channel is the usual reason a document has to be resent.
Records to Sound may require a Part 2 consent for substance-use information. Put the identifiers and the signed consent on the pages. Confirm the current fax and the right consent with Sound before you send. Put the person's identifiers on every page so it is matched cleanly. The result is a clean hand-off to the right team at Sound.
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