Smile Doctors Fax Number — Send a Specialist Referral
Getting a patient seen at Smile Doctors usually means the referring dentist faxes the history and imaging first. Based in Austin, Texas, Smile Doctors runs dental offices serving patients throughout many states. Because the packet carries protected health information, this page covers what to send and how to get it there securely.
Smile Doctors Fax Number
Ask the Smile Doctors team member helping you for the fax number, and confirm the office still takes fax rather than a portal upload
Hours: The machine takes faxes any time; a mid-treatment transfer sent overnight is handled the next business day.
Send a Fax NowWhat You Can Fax to Smile Doctors
- A referral from your general dentist with the reason for evaluation
- Records transferred when a patient moves mid-treatment
- A dental insurance predetermination of orthodontic benefits
- The orthodontic treatment plan and progress notes
- A prescription or appliance-authorization request
Sending a referral to Smile Doctors
Smile Doctors relies on a complete referral packet from the referring dentist to prepare for the consultation. The referring dentist and the specialist coordinate directly, and the patient's HIPAA authorization covers releasing the file. Keep the transmission confirmation, since an appointment can turn on the records arriving first.
Ceph, records, and predeterminations at Smile Doctors
Smile Doctors coordinates diagnostic records, a predetermination of orthodontic benefits, and mid-treatment transfers. The diagnostic records — ceph, panoramic, photos, and models — let the orthodontist continue the plan. Ask Smile Doctors what records the orthodontist needs to continue treatment without a gap.
Faxing PHI to Smile Doctors the compliant way
Faxing records to Smile Doctors is allowed, but the service you use has to protect the PHI. A walk-in machine in a shared space cannot promise the confidentiality dental records deserve. For PHI, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and encrypts every page to Smile Doctors in transit; a 7-day free trial lets you start.
Faxing to Smile Doctors — FAQ
The answer varies by document and by office. Many claims now move through a clearinghouse like DentalXChange rather than fax. So confirm Smile Doctors still accepts fax before you send, and use its portal when that is what it asks for. A two-minute check saves a misrouted or rejected document.
Ask Smile Doctors for its working office fax before you send anything. Call Smile Doctors and ask the treatment coordinator for the current office fax. Confirming the line first is a two-minute step that prevents a misdirected document. The office that receives the fax is the authority on its own number.
People commonly fax Smile Doctors a signed HIPAA records release, a specialist referral, or a dental insurance claim with attachments. A prior office might send new-patient records when a patient transfers in. Whatever the document, put the patient's name and date of birth on every page. A quick call to Smile Doctors avoids sending a form the office no longer accepts by fax.
Label each page with the patient's name and, when there is one, the account number. Direct the cover sheet to the front desk and include a number staff can call. That keeps the pages matched to the right chart at Smile Doctors. A missing date of birth is a common reason a fax sits unmatched at Smile Doctors.
A mid-treatment transfer to Smile Doctors moves the treatment plan, progress notes, and imaging so the orthodontist can continue care. Verify the line first, since a transferred case depends on the records arriving. Send the progress notes and appliance details together. Name the document and the desk on the cover sheet so it is not misrouted. The result is a clean hand-off to the right desk at Smile Doctors.
Need to fax Smile Doctors?
Upload your document and send in under a minute. No fax machine needed.
7-day free trial · No credit card required