Question 1

What's the process for picking up an 860 fax number?

Accepted Answer

Open an account, browse the 860 numbers we have in stock, and claim one for free. Once it's attached to your account you can send and receive faxes by email right away. There's no machine to install and no setup fee.

Question 2

Will an insurance carrier in Hartford accept a fax sent from email?

Accepted Answer

Yes. To the receiving carrier, a fax sent through Send FAX Mail arrives over the telephone network exactly like one from a traditional machine, so Hartford's insurers and their claims departments treat it the same. You get a delivery confirmation on your end so you know it landed.

Question 3

Is a faxed referral from a Waterbury or New London clinic HIPAA-compliant?

Accepted Answer

Fax is an accepted channel for protected health information, which is why clinics in Waterbury and New London keep using it for referrals and lab orders. Send FAX Mail transmits over the phone network rather than open email, and Business plan accounts at $54.99/mo add the HIPAA features practices need.

Question 4

Can someone outside Connecticut send a fax to my 860 number?

Accepted Answer

They can. An 860 number receives faxes from any sender anywhere, and incoming faxes land in your email as a PDF. The sender doesn't need to be in Connecticut or use any particular service.

860 Area Code Fax Number

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860 Area Code Fax — FAQ

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