SelectHealth Fax Number — Prior Authorizations and Appeals
A prior-authorization request to SelectHealth goes to utilization management, which keeps its own fax line — and it is time-sensitive. SelectHealth, a health insurer based in Murray, Utah, takes in claims and supporting documents for members across the Intermountain West. Send the request with its supporting clinical documentation so the team can decide without waiting on a second fax.
SelectHealth Fax Number
Find the fax on SelectHealth's provider or member forms, then confirm the department still accepts fax rather than a portal upload
Hours: The machines accept faxes at any time, while staff at a health plan process them on the normal weekday schedule.
Send a Fax NowWhat You Can Fax to SelectHealth
- Referral and authorization forms
- Coordination-of-benefits forms
- Provider credentialing documents
- Medical records and clinical notes
- Enrollment and disenrollment forms
The prior-authorization path at SelectHealth
Prior-authorization and pre-treatment requests at SelectHealth are handled apart from claims. The team reviews the request against the member's benefits before it decides. Keep the transmission confirmation as proof the authorization was submitted on time.
Where a denied-claim appeal goes at SelectHealth
Appeals and grievances at SelectHealth are handled by a team separate from claims intake. Send the appeal and its supporting documentation together so the file is complete. Send well before the appeal deadline so a resend, if needed, still lands in time.
Keeping PHI to SelectHealth private
Because these documents hold PHI, the channel you send them over matters as much as the number. HIPAA's Security Rule expects covered entities to protect PHI in transit, and the same care applies to how you send it in. Send FAX Mail encrypts pages in transit and keeps a confirmation of delivery — a safer route to SelectHealth than a public machine, from $12.99/month.
Faxing to SelectHealth — FAQ
Label each page with your member ID and the claim number for an open file. Note the target department — the claims department, utilization management (prior authorization), or the appeals and grievances team — on the cover sheet. Send it as one combined PDF so the pages stay in order. The identifiers matter as much as the document itself.
The line accepts faxes around the clock; staff processing depends on the team. Processing at the claims department generally runs Monday through Friday during business hours. Nothing is processed on weekends or holidays. Confirm receipt of an appeal or authorization rather than assuming it was actioned.
It can be, with an encrypted service. HIPAA frames how PHI should be protected in transit, and a secure, encrypted service is what meets that expectation. On Send FAX Mail you send from your phone or computer over an encrypted connection — safer for these documents to SelectHealth than a public machine. Handled that way, the documents stay protected end to end.
Ask the specific SelectHealth desk for its working fax before you send. The form's own instructions often name where the completed document should go. Keep the working number with your paperwork for next time. A confirmed line beats a guessed one on documents this sensitive.
A PA request to SelectHealth goes by fax to the clinical-review team. Include the diagnosis and procedure codes and the clinical notes that justify it. Send well ahead of the service date and confirm the team received it. A brief call ahead helps staff watch for a time-sensitive fax. The result is a clean hand-off to the right desk at SelectHealth.
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