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Sandstone Care Fax Number — Send Treatment Records Securely

Sending or requesting a record from Sandstone Care? Release of information handles it on a program-specific consent, apart from a general line. Based in Cascade, Colorado, Sandstone Care treats people from across the Rocky Mountain region at its program. Because these records are protected health information — and, for SUD care, 42 CFR Part 2 records — this guide covers where to send them and how to keep the transmission compliant.

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Sandstone Care Fax Number

Because a minor's records need the right guardian and Part 2 consent, confirm the Sandstone Care line and the release together

Hours: Faxes reach Sandstone Care whenever you send, but a records or school-coordination request sent after hours is handled the next business day.

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What You Can Fax to Sandstone Care

  • Psychiatric and substance-use assessment records
  • Release-of-information consents signed by a parent or guardian (and the minor where required)
  • Court, juvenile-services, or probation status letters
  • School, IEP, and educational-coordination records
  • Family-involvement and continuing-care documents
Tip: Label each page with the person's name, date of birth, and case number — those identifiers are what staff use to match a record at Sandstone Care. Address the cover sheet to the exact team you are reaching at Sandstone Care, and include a number where staff can reach you. Make sure Sandstone Care still takes fax rather than a portal upload, confirm the exact consent the records need, and hold onto the delivery confirmation.

Release of information at Sandstone Care

Getting records to or from Sandstone Care starts with its health-information staff. A complete request — the identifiers, the dates, and the records wanted — moves fastest. Keep the transmission confirmation in case the records office asks whether the consent arrived.

What to put on a fax to Sandstone Care

Whether a split record can be reunited at Sandstone Care comes down to what you wrote on the cover sheet. Add a callback number so staff can reach you with a question instead of holding the request. A delivery confirmation then tells you the pages reached Sandstone Care.

Sending sensitive records to Sandstone Care without cutting corners

A fax to Sandstone Care that carries an assessment or a signed consent is protected health information. The safeguard the rules look for is a secure, private channel rather than the nearest convenient machine. For records this sensitive, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and encrypts every page to Sandstone Care in transit; a 7-day free trial lets you start.

Faxing to Sandstone Care — FAQ

A number copied from a search result may be the wrong desk; Sandstone Care has the current one. Reach Sandstone Care by phone and confirm the fax the specific team uses today. Confirming the line first is a two-minute step that prevents a misrouted record. That confirmation is the difference between a delivered record and a lost one.

Some Sandstone Care teams take fax; many admissions referrals now move through a portal or secure upload. An admissions portal routes the referral straight to intake, which can be faster for a new case. So confirm the team still accepts fax before you send, and use the portal when that is what it asks for. Guessing the channel is the usual reason a document has to be resent.

No. Sandstone Care keeps separate faxes for admissions, benefits, and records, so there is no one central number. the admissions and intake team, the utilization-review and benefits team, and the medical-records and release-of-information office each keep their own line. Confirm the correct line for the team you are reaching, and check it still accepts fax. When in doubt, ask Sandstone Care for the team by name.

Include the identifiers staff use to match a record: full name, date of birth, and case number. Add a cover sheet addressed to the team at Sandstone Care you are reaching, with your callback number. Include the required consent when the fax is a records request — a 42 CFR Part 2 consent for substance-use records. Clear labeling is what keeps a multi-page record together at Sandstone Care.

A guardian signs the release for a minor at Sandstone Care, and substance-use records add a Part 2 requirement. Attach the correct consent for a minor so the records can be released. Ask whether Sandstone Care accepts the referral by fax or a secure admissions portal. Send the whole packet as one job so nothing arrives split. It is a small step that saves a follow-up call later.

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