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Rainbow Hospice and Palliative Care Fax Number — Send Medical Records and Release Requests

Need to send or request a patient's records from Rainbow Hospice and Palliative Care? Those go through its records office on a signed release, not a general fax line. As a community-based nonprofit hospice, Rainbow Hospice and Palliative Care in Johnson Creek, Wisconsin receives faxed orders, records, and referral packets for hospice patients across the upper Midwest. Because a patient's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Rainbow Hospice and Palliative Care Fax Number

Call Rainbow Hospice and Palliative Care and ask for the hospice referral team or the office you need to reach by fax

Hours: Admissions and records keep weekday hours; the hospice on-call line receives time-sensitive orders after hours.

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What You Can Fax to Rainbow Hospice and Palliative Care

  • Interdisciplinary group (IDG) plan-of-care updates
  • Face-to-face (F2F) recertification encounter documentation
  • Bereavement and continuing-care enrollment forms
  • The signed hospice election statement
  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Rainbow Hospice and Palliative Care needs to reconnect a split record. Direct the cover sheet to the admissions and referral office or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

How medical records move at Rainbow Hospice and Palliative Care

To send or request a patient's records at Rainbow Hospice and Palliative Care, the request goes through medical records. A signed release-of-information (ROI) authorization is what allows the records to move. Include a callback number so staff can reach you with a question.

Making sure your fax lands with the right team at Rainbow Hospice and Palliative Care

The cover sheet does the routing work once a fax reaches Rainbow Hospice and Palliative Care. Add your callback number so staff can reach you with a question instead of setting the request aside. Keeping the pages in one job avoids a half-received record at Rainbow Hospice and Palliative Care.

Sending patient charts to Rainbow Hospice and Palliative Care without cutting corners

A fax to Rainbow Hospice and Palliative Care that carries a chart is PHI and belongs on a secure channel. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Rainbow Hospice and Palliative Care than a public machine.

Faxing to Rainbow Hospice and Palliative Care — FAQ

Faxing records to Rainbow Hospice and Palliative Care is fine under HIPAA as long as the service is compliant. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Rainbow Hospice and Palliative Care than a public machine. A secure send protects both you and the patient whose chart it is.

Get it from the office that will receive the document rather than an old listing. Reach the specific Rainbow Hospice and Palliative Care office by phone and confirm the fax it uses today. A quick check beats faxing PHI to a number that has moved. That confirmation is the difference between a delivered record and a lost one.

Release of information begins with a signed ROI request to the records office. Rainbow Hospice and Palliative Care will tell you where to fax or upload the completed form. A complete request — identifiers, dates, and records wanted — moves fastest. Turnaround depends on the request; routine copies are handled in the order received.

No. Documents go to different fax lines at Rainbow Hospice and Palliative Care depending on the office. Each office — records, admissions, the hospice care team — answers a different fax. Verify the current fax for the admissions and referral office or your target office first. When in doubt, ask Rainbow Hospice and Palliative Care for the office by name.

Hospice referrals route to the admissions office, apart from a records request. Ask Rainbow Hospice and Palliative Care for the current hospice intake line first. Include the attending physician's information and the signed certification of terminal illness. Send the whole packet as one job so nothing arrives split. Doing it that way avoids the most common cause of a delay.

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