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Pyramid Healthcare Fax Number — Refer Someone for Treatment

Faxing a referral to Pyramid Healthcare means reaching the admissions team that opens the case — this page shows how, securely and confidentially. Headquartered in Altoona, Pennsylvania, Pyramid Healthcare handles admissions, records, and benefits for people throughout the Mid-Atlantic. Because a referral carries protected health information — and often 42 CFR Part 2 substance-use records — this guide covers where to send it and how to keep the transmission secure.

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Pyramid Healthcare Fax Number

Use Pyramid Healthcare's admissions or records-request page for the right department, then confirm it still accepts fax

Hours: A fax line receives pages any hour, but the Pyramid Healthcare team that verifies benefits and processes records works during business hours.

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What You Can Fax to Pyramid Healthcare

  • Utilization-review and continued-stay documents
  • Insurance verification and prior-authorization for treatment
  • Court, probation, or drug-court status letters
  • Admissions and intake referral packets
  • Discharge summaries and continuing-care plans
Tip: Mark all pages with the identifiers (name, date of birth, case number) that Pyramid Healthcare needs to reconnect a split record. Direct the cover sheet to the admissions and intake team or the records office, with a callback number for questions. Confirm the program still accepts fax before you send — many now use admissions or referral portals — and save the transmission receipt.

Referring into Pyramid Healthcare

An admission to Pyramid Healthcare starts with the intake team that screens referrals and verifies benefits. A referral moves fastest when the assessment and the release-of-information consent arrive together. Confirm the current admissions fax with Pyramid Healthcare before you send, and ask whether it prefers its intake portal.

The admissions path at Pyramid Healthcare

A residential admission to Pyramid Healthcare runs through the intake team that screens the clinical picture. Intake verifies benefits and screens for medical needs before confirming an admission date. Address the cover sheet to the Pyramid Healthcare admissions team so it is not misrouted to records.

Faxing PHI to Pyramid Healthcare the compliant way

Anything with a person's treatment history headed to Pyramid Healthcare is protected under HIPAA, and SUD records under Part 2 as well. A confidential record does not belong on a machine other people share or on an app that shows ads. Send FAX Mail keeps every page to Pyramid Healthcare encrypted from your device to the receiving line, with plans from $12.99/month and a 7-day free trial.

Faxing to Pyramid Healthcare — FAQ

You can send to Pyramid Healthcare any time, though routine paperwork is worked during business hours. Admissions often runs extended hours, while the medical-records and release-of-information office keeps a weekday schedule. An urgent admission carries a shorter timeframe, so flag it and send ahead. Plan routine requests for a weekday morning when the team is fully staffed.

Yes, when the channel is secure. A person's assessment and treatment history are protected health information — and often 42 CFR Part 2 records — so a free app or a shared office machine is the wrong channel. For these records, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and sends to Pyramid Healthcare over a secure connection after a 7-day free trial. Limit each page to what the program actually needs, and mark the cover sheet confidential.

A number copied from a search result may be the wrong desk; Pyramid Healthcare has the current one. Call Pyramid Healthcare and ask for the admissions and intake team or the records office, whichever you are reaching. A quick check beats faxing protected records to a number that has moved. Skip the stale listing and confirm the line at the source.

Some Pyramid Healthcare teams take fax; many admissions referrals now move through a portal or secure upload. The specific team or the request instructions usually state whether fax or a portal is expected. When fax is the right channel, an online fax gets it there without a machine. Either way, do not assume — the program's own instructions are the authority.

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