SendFAXMail

Prisma Health Fax Number — Sending Records, Referrals, and Authorizations

Prisma Health is South Carolina's largest nonprofit system, created by combining two long-standing organizations, with hospitals and clinics across the Upstate and Midlands regions of the state. Records and referrals route through the health information management office of the specific hospital or Prisma clinic, not one shared fax line. The number you need is printed on the release-of-information form the facility returns, tied to that location in your MyChart-based Prisma Health portal, or given when you call the campus's medical records desk. Because Prisma unified two networks, confirm you have the current number for the exact facility, since legacy sites may still route separately.

Encrypted in transit (TLS)
HIPAA BAA included
US-based fax numbers
No activation fees
No contracts
7-day free trial

Prisma Health Fax Number

Ask the specific Prisma Health hospital or clinic for its health information management fax number

Hours: Prisma Health medical records offices generally operate Monday through Friday, 8:00 AM to 5:00 PM Eastern time. Hospital emergency and inpatient units accept urgent faxes 24/7.

Send a Fax Now

What You Can Fax to Prisma Health

  • Medical records and continuity-of-care summaries
  • Referral and specialist consultation forms
  • Prior-authorization and pre-certification requests
  • Prescription and refill requests
  • Laboratory, pathology, and imaging results
Tip: Because each page holds protected health information, send through a HIPAA-eligible service rather than a shared machine; Send FAX Mail's Business plan at $79.99/month covers that and gives you a timestamped delivery receipt. Write the patient's full legal name, date of birth, and Prisma Health medical record number on every page, not just the cover, so nothing is orphaned if a long set is split during scanning. Name the receiving Prisma department on the cover so it's routed without a call back to you.

Faxing to Prisma Health — FAQ

The combined organization still processes release-of-information at the facility level across the Upstate and Midlands, and some legacy locations keep their own record systems. Send your request to the specific site that treated the patient rather than assuming a single merged records desk covers both regions.

Routine release-of-information requests are usually finished within several business days, with larger or specialty charts taking longer. South Carolina law also gives you a right to your own records within a defined period, so you have a backstop if a request runs long.

The portal is useful for viewing results, messaging your care team, and sharing some documents electronically, and Prisma exchanges records with many connected providers. A complete legal chart for an unconnected provider, insurer, or attorney typically still moves by a faxed authorization to the facility's HIM office.

The requesting office faxes a records request with the patient's signed authorization to the Prisma facility's HIM line. Including the patient's full name, date of birth, Prisma MRN if known, and the date range of care speeds the match, and a return fax number sends the copies straight back to the requesting office.

Need to fax Prisma Health?

Upload your document and send in under a minute. No fax machine needed.

7-day free trial · No credit card required