Port Your FaxBurner Number to Send FAX Mail
FaxBurner is best known for temporary, disposable fax numbers — and those can't be ported. But if you pay for a dedicated FaxBurner number, you can move it to Send FAX Mail. Here's how to tell which kind you have and how to port a permanent number.
FaxBurner's headline feature is a temporary fax number that expires after a short window, aimed at receiving the occasional one-off fax. Those disposable numbers are shared and rotating, so there is nothing to port — they were never a permanent number registered to you. FaxBurner also sells a dedicated, permanent number on its paid plans, and that one is a real carrier number you can move to Send FAX Mail. Step one is establishing which type you actually have.
A dedicated FaxBurner number is a real carrier number, so it can move to Send FAX Mail through standard number portability — the checklist and steps below cover exactly how.
What you'll need to port your FaxBurner number
- Confirmation from FaxBurner that your number is a paid, permanent number (temporary ones can't move)
- A FaxBurner billing record showing the dedicated number and account owner
- Your FaxBurner account details, including how the subscription is billed
- The account-holder name and address as FaxBurner records them
- The signed LOA from Send FAX Mail for the permanent number
How to port your FaxBurner number to Send FAX Mail
- 1Open a Send FAX Mail account and start the free trial so you can send right away
- 2Verify in FaxBurner that your number is the paid, permanent type rather than a temporary one
- 3Provide the dedicated number and your account details to Send FAX Mail and sign the LOA
- 4Contact FaxBurner support for any release detail their carrier needs
- 5Once the number is live on Send FAX Mail, cancel the FaxBurner subscription
How long does the port take?
A permanent FaxBurner number ports on the standard local-number timeline of about one to two weeks after ownership is verified. There's no timeline for a temporary FaxBurner number because it can't be ported at all — if that's what you have, plan to pick a fresh number on Send FAX Mail instead of moving one.
Getting your details from FaxBurner
The most important thing to establish with FaxBurner is whether your number is temporary or permanent, and only FaxBurner can confirm that. For a permanent number, get your account details and any release reference from FaxBurner support. Don't attempt to port a disposable number — it isn't registered to you and there's nothing there to move.
Porting your FaxBurner number — FAQ
No. Temporary FaxBurner numbers are shared and expire, so they were never yours to keep and can't be ported. If you relied on temporary numbers, you'll choose a new dedicated number on Send FAX Mail.
Permanent numbers come with FaxBurner's paid subscription, while the no-cost experience hands out expiring numbers. Check your FaxBurner plan, or ask their support to confirm the number type before you plan a port.
Not at all — you simply get a new number on Send FAX Mail and start using it. Only the specific old number is affected; your faxing continues on the new line.
Confirm the number type. Everything else — gathering account details, signing the LOA — only matters once FaxBurner verifies you hold a permanent, portable number rather than a disposable one.
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