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PET Imaging Services Fax Number — Send Imaging Records Securely

Faxing imaging records to PET Imaging Services is allowed under HIPAA — but only over a secure, compliant channel, which is where most people slip. Based in Fort Wayne, Indiana, PET Imaging Services is a nuclear medicine and PET imaging center and works nuclear medicine and PET imaging for the community it serves across the Midwest. This guide covers the compliant way to send PHI plus how to reach the correct office at the facility.

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PET Imaging Services Fax Number

Use PET Imaging Services's scheduling or records-request instructions to find where to send documents

Hours: Routine records processing runs Monday to Friday; PET and nuclear orders are worked as doses are scheduled.

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What You Can Fax to PET Imaging Services

  • The completed patient registration and insurance information for scheduling
  • A request to release the radiology report and images back to the referring provider
  • A screening order (for example, screening mammography or low-dose lung CT)
  • A stat or add-on order for a patient already on site
  • The referring oncologist's or cardiologist's notes justifying the study
Tip: Label each page with the patient's name, date of birth, and record number — those identifiers are what staff use to match a study at PET Imaging Services. Address the cover sheet to the exact team you are reaching at PET Imaging Services, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Faxing PHI to PET Imaging Services the compliant way

A fax to PET Imaging Services that carries a patient's study or report is PHI and belongs on a secure channel. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to PET Imaging Services than a public machine.

Faxing a prior authorization to PET Imaging Services

Advanced imaging at PET Imaging Services — an MRI, a CT, or a PET study — usually needs prior authorization, and that paperwork goes to the insurance and authorization office. The approval, the ordering provider's notes, and the diagnosis code together show the study is medically necessary. Confirm the current authorization fax with PET Imaging Services before sending a time-sensitive approval.

How to find PET Imaging Services's current fax number

A fax number copied from a search result may be stale; PET Imaging Services has the current one. Ask the referring provider's office, which often already has the correct PET Imaging Services fax on file. Confirming the line first is a two-minute step that prevents a misrouted record.

Faxing to PET Imaging Services — FAQ

Get it from the office that will receive the document rather than an old listing. Many imaging providers take orders through a portal or a shared EHR now, so confirm PET Imaging Services still accepts fax. Keep the working number with the patient's file for next time. The office that receives the fax is the authority on its own number.

Release of information begins with a signed ROI request to the records office. PET Imaging Services routes the request to the records staff who pull the study. Name the studies and dates so the office can pull them without a follow-up. After review, the records go to you or whoever the patient designated.

No. Documents go to different fax lines at PET Imaging Services depending on the office. Scheduling, records, and results each keep their own line. Match the office to your document, then send to that specific line. A quick call to PET Imaging Services settles which line your document should use.

At minimum, the patient's name, date of birth, and record number belong on each page. Add a cover sheet addressed to the scheduling and pre-authorization office at PET Imaging Services with your callback number. Send it as one combined PDF so the pages stay in order. A missing identifier is the usual reason a fax sits in a queue at PET Imaging Services.

The study order goes to scheduling, while the prior-authorization approval — most PET studies need one — goes to the authorization office. Confirm the scheduling and authorization fax lines with PET Imaging Services before sending a time-sensitive order. Send the order with the patient identifiers and the diagnosis code. A brief call ahead helps staff watch for a time-sensitive fax. Doing it that way avoids the most common cause of a delay.

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