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Penn Medicine (UPenn) Fax Number — Send Medical Records and Referrals

Penn Medicine, the University of Pennsylvania Health System, spans multiple hospitals and practices, and its departments use separate fax lines instead of one central number. A physician referral, an insurance pre-authorization, and a release of medical records each go to a different destination, so confirm the receiving department before you send. Lab and imaging results generally route to the ordering clinical team rather than to the health information management office.

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Penn Medicine (UPenn) Fax Number

Contact Penn Medicine for department-specific fax number

Hours: Penn Medicine (UPenn) medical records department typically operates Monday-Friday, 8:00 AM - 5:00 PM local time. Emergency departments accept faxes 24/7.

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What You Can Fax to Penn Medicine (UPenn)

  • Medical records and patient history
  • Physician referral forms
  • Insurance pre-authorization requests
  • Prescription requests and renewals
  • Lab and imaging results
Tip: Put the patient's full name, date of birth, and medical record number on every page, because faxes sorted across Penn Medicine's sites can have pages separated in transit. Name the specific department or treating physician on the cover sheet so the document doesn't linger in a general queue. Since you're sending protected health information, use a HIPAA-compliant service such as Send FAX Mail's Business plan at $79.99/month, which provides the encryption and business associate agreement required for patient records.

Faxing to Penn Medicine (UPenn) — FAQ

Penn Medicine is a multi-hospital system under the University of Pennsylvania, and each department maintains its own fax line. Ask the department or your provider's office which number handles the document you're sending.

Use a HIPAA-compliant service like Send FAX Mail and put the patient's name, date of birth, medical record number, and receiving department on the cover page. Repeating the identifiers on every page keeps loose sheets matched to the right chart.

Yes, when the service transmitting them meets HIPAA requirements. Send FAX Mail's Business plan at $79.99/month encrypts the transmission and includes the business associate agreement needed for protected health information.

Send FAX Mail returns a delivery confirmation once the receiving machine accepts the pages. For an urgent referral or pre-authorization, follow up with the department by phone the next business day to confirm receipt.

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