Pavillon Fax Number — Fax Sensitive Records Safely
Records bound for Pavillon are PHI, and often Part 2-protected, so the channel you fax them over has to be compliant — this page covers how. Based in Mill Spring, North Carolina, Pavillon treats people from across the Carolinas at its program. This guide covers the compliant, confidential way to send these records plus how to reach the correct team at the program.
Pavillon Fax Number
Because a records request and an admissions referral go to different desks, confirm the Pavillon line for the one you need
Hours: Faxes reach Pavillon whenever you send, but a records request sent after hours is handled the next business day.
Send a Fax NowWhat You Can Fax to Pavillon
- Release-of-information consents (HIPAA and 42 CFR Part 2)
- Court, probation, or drug-court status letters
- Admissions and intake referral packets
- Utilization-review and continued-stay documents
- Referrals from hospitals, providers, and employee assistance programs
Faxing PHI to Pavillon the compliant way
The risk with documents bound for Pavillon is not the fax itself but an unsecured tool. Under HIPAA and Part 2, the transport for these records should be secure rather than a public or ad-supported one. With Send FAX Mail you fax Pavillon from a phone or laptop over an encrypted, HIPAA-eligible connection; the Professional plan is $39.99/month, and a 7-day free trial lets you try it first.
Release of information at Pavillon
Release of information at Pavillon runs through a records office and a signed, program-specific consent. Substance-use records held by a federally assisted treatment program are protected under 42 CFR Part 2, which generally needs a specific consent beyond a standard HIPAA authorization. Keep the transmission confirmation in case the records office asks whether the consent arrived.
Confirming the right fax at Pavillon
The reliable way to fax Pavillon is to ask the exact team for its working line. Reach Pavillon by phone and confirm the fax the specific team uses today. A minute or two confirming the line beats resending a record that landed at the wrong desk.
Faxing to Pavillon — FAQ
The right number depends on which team should receive the document. Reach Pavillon by phone and confirm the fax the specific team uses today. Verifying the team and the line up front is the honest shortcut. Note the number the first time so the next fax to Pavillon is quicker.
Fax still works for many Pavillon documents, but admissions increasingly go through a portal. Some programs accept fax for a signed consent but ask that referrals go through the portal. If the program asks for a portal upload, use it; if it accepts fax, confirm the current line. Confirming the channel first is the honest shortcut with Pavillon.
Not one central number. the admissions and intake team, the utilization-review and benefits team, and the medical-records and release-of-information office each keep their own line. Identify the destination before sending so nothing is misrouted. Sending to the wrong desk only delays the paperwork.
Label each page with the person's name, date of birth, and record number. Add a cover sheet addressed to the team at Pavillon you are reaching, with your callback number. With identifiers and destination clear, nothing gets misrouted. Check the details once before you send so nothing bounces back.
A residential referral to Pavillon routes to the intake coordinator. Put the person's identifiers, the reason for referral, and the coverage details on the pages. Confirm the admissions fax first, and ask whether Pavillon takes referrals by portal instead. Send the whole packet as one job so nothing arrives split. The result is a clean hand-off to the right team at Pavillon.
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