Packard Road VA Clinic Fax Number — Request Your VA Records
Need to send or request your VA records at Packard Road VA Clinic? Those go through the Release of Information office on a signed VA Form 10-5345. Packard Road VA Clinic, a VA outpatient clinic in Ann Arbor, Michigan, handles records requests, referrals, and paperwork by fax for enrolled veterans. Because a veteran's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
Packard Road VA Clinic Fax Number
Confirm the right fax with the Packard Road VA Clinic office handling your records or referral
Hours: Records and referral offices keep weekday hours; the clinical team receives time-sensitive documents during clinic hours.
Send a Fax NowWhat You Can Fax to Packard Road VA Clinic
- Outside records you want added to your VA chart before an appointment
- A copy of your DD-214 or service records for an eligibility determination
- A community care referral or consult and its supporting clinical notes
- A VA Form 21-4142 authorizing VA to obtain records for a benefits claim
- A signed authorization directing your records to a specific person or office
Sending and requesting VA records at Packard Road VA Clinic
Getting your records to or from Packard Road VA Clinic starts with the Release of Information staff who manage the charts. The records are released to you or to the person or provider you name once the request is verified. Confirm the current Release of Information fax with Packard Road VA Clinic before you send the authorization.
How results move at Packard Road VA Clinic
Orders, results, and outside records at Packard Road VA Clinic route to different offices, not one shared line. Outside records added to the chart help the clinic have the full picture before a visit. Ask whether the result should also follow to an outside provider.
HIPAA, 38 U.S.C. 7332, and your fax to Packard Road VA Clinic
Because these documents hold health information, the transport to Packard Road VA Clinic has to be compliant. Some VA records — drug and alcohol treatment, HIV, or sickle-cell — carry extra confidentiality under 38 U.S.C. 7332. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Packard Road VA Clinic travels over a compliant channel instead of a fax machine in a shared office.
Faxing to Packard Road VA Clinic — FAQ
Not one central number. Records, referrals, and enrollment each keep their own line. Match the office to your document, then send to that specific line. Sending to the wrong line only delays the request.
Include the identifiers staff use to match a chart: full name, date of birth, and last four of the SSN. Add a cover sheet addressed to the community care and referral office at Packard Road VA Clinic with your callback number. Send it as one combined PDF so the pages stay in order. Check the details once before you send so nothing bounces back.
Packard Road VA Clinic receives faxes at any hour, but the offices that process them keep set schedules. Records and referral offices work weekday business hours. A records request sent overnight is worked the next business day. A brief follow-up call confirms an urgent fax to Packard Road VA Clinic was seen.
Yes — HIPAA permits faxing protected health information when the channel is secure. Some VA records carry extra confidentiality under 38 U.S.C. 7332, so the transport especially has to be secure. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Packard Road VA Clinic. Handled that way, the records stay within the rules end to end.
Send outside records to the records office and an order to the clinical team. Ask Packard Road VA Clinic where outside records should be sent to reach the chart. Send a prior result so the provider has the history before the visit. Confirm the current fax with Packard Road VA Clinic before you send. The result is a clean hand-off to the right office at Packard Road VA Clinic.
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