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Option Care Health Fax Number — Reach the Right Pharmacy

Option Care Health receives faxes by intake team rather than through one central line, so the first job is finding the right desk. Option Care Health, a specialty and infusion pharmacy based in Bannockburn, Illinois, takes in prescriptions and clinical documents by fax and online. A new order is not the same line as the benefits-investigation and prior-authorization team, so identifying the destination is what gets the paperwork where it belongs.

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Option Care Health Fax Number

Read the referral or enrollment fax off the Option Care Health form for that specific therapy

Hours: Option Care Health referral and clinical intake teams generally keep extended weekday business hours across US time zones; a referral arriving after hours is worked the next business day.

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What You Can Fax to Option Care Health

  • Continuation-of-therapy and reauthorization forms
  • Benefits-investigation and prior-authorization documents
  • Clinical notes and lab results for onboarding
  • Specialty prescriptions for limited-distribution drugs
  • Financial-assistance and copay forms
Tip: Every page should carry the patient identifiers and the drug and strength so nothing is filled out of context at Option Care Health. State which Option Care Health pharmacy the order is for on the cover sheet so it is routed on the first try. Confirm the pharmacy still accepts fax before you send — many prescribers now e-prescribe through Surescripts — and keep the delivery confirmation.

Why the intake matters more than the number at Option Care Health

Faxes to Option Care Health are received by the team that owns the request, not through one shared line. One line reaches the referral and enrollment intake team, while the benefits-investigation and prior-authorization team answers another. Identify the receiving team first, and the paperwork lands with the right desk.

The honest way to get Option Care Health's fax number

Intake fax numbers at Option Care Health change, so confirm before you send. Ask the Option Care Health intake team whether it takes fax and what its current number is. Once you have the working number from Option Care Health, keep it with the patient's paperwork for next time.

Protecting PHI on a fax to Option Care Health

Faxing a prescription to Option Care Health is fine, but the service you use should protect the PHI. Encryption in transit is what keeps a patient's name and prescriptions out of the wrong hands. Send FAX Mail's flat monthly plans start at $12.99/month with no per-page fees and a 7-day free trial, and each page to Option Care Health travels over an encrypted connection.

Faxing to Option Care Health — FAQ

Not one central number. The line for the referral and enrollment intake team is separate from the one for reauthorization. Match the document to the intake, then send to that specific line. Keep the confirmed number with the patient's paperwork so you are not searching next time.

At minimum, the patient's name and date of birth belong on each page, with the prescription number when relevant. Note the target desk — the referral and enrollment intake team, the benefits-investigation and prior-authorization team, or the reauthorization team — on the cover sheet. Send it as one combined PDF so the pages stay in order. Complete, legible identifiers are what move the order fastest.

You can send to Option Care Health any time, though routine orders are worked during business hours. Processing at the referral and enrollment intake team generally runs Monday through Friday during business hours. Little is processed on weekends or holidays. Plan routine orders for a weekday when the team is fully staffed.

Yes, when the channel is secure. A patient's name, date of birth, and medications are protected health information, so a free app or a shared office machine is the wrong channel. On Send FAX Mail you send from your phone or computer over an encrypted connection — safer for a prescription to Option Care Health than a public machine. Limit each page to what the pharmacy actually needs, and mark the cover sheet confidential.

Send the enrollment packet to the referral intake team at Option Care Health. Include the specialty prescription, clinical notes, and required labs in one packet. Keep the transmission confirmation as proof the referral was submitted. Name the receiving pharmacy on the cover sheet so it is not misrouted. That keeps the order moving without a second round trip.

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