NorthCare Fax Number — The HIPAA-Compliant Way to Send
A chart headed to NorthCare is protected health information, so the service you fax it with matters as much as the number. Based in Oklahoma City, Oklahoma, NorthCare handles records, referrals, and enrollment for patients throughout the Southwest. This guide covers the compliant way to send PHI plus how to reach the correct site at the health center.
NorthCare Fax Number
Use NorthCare's contact or records-request page for the right program, then confirm it still accepts fax
Hours: A fax line receives pages any hour, but the NorthCare records and intake teams work during business hours on weekdays.
Send a Fax NowWhat You Can Fax to NorthCare
- Care-coordination records with primary care
- 42 CFR Part 2 release-of-information authorizations
- Prior authorization for behavioral health services
- Medicaid and benefits enrollment paperwork
- Behavioral health records and treatment authorizations
Sending charts to NorthCare without cutting corners
A patient's records on their way to NorthCare are PHI, so the tool has to protect them, not just reach the fax. A free consumer fax app is not the right channel for PHI; a chart belongs on an encrypted, secure connection. On Send FAX Mail every page to NorthCare is encrypted in transit and comes with a delivery confirmation; plans start at $12.99/month after a 7-day free trial.
Making sure your fax lands with the right team at NorthCare
Whether a split record can be reunited at NorthCare comes down to what you wrote on the cover sheet. Add a callback number so staff can reach you with a question instead of holding the request. With the identifiers and destination clear, the fax lands where it should on the first try.
Tracking down the correct NorthCare fax
Rather than trust an old listing, get the fax straight from the site or team handling your request. Ask the referring provider's office, which often already has the correct NorthCare fax on file. Get the number from the office itself and the next fax to NorthCare takes no guessing.
Faxing to NorthCare — FAQ
No. Documents go to different lines at NorthCare depending on the site and department. As a community behavioral health center, it splits incoming faxes across the medical records office and the individual clinic sites. Match the document to the department, then send to that specific line. Keep the confirmed number with the patient's file so you are not searching next time.
Put the patient's full name, date of birth, and medical record number on every page. State the specific NorthCare site the fax is for on the cover sheet. Send it as one combined PDF so the pages stay in order. Complete, legible identifiers are what move the request fastest.
Faxes reach NorthCare whenever you send, but when they are handled varies by office. Routine records and enrollment are staffed on weekdays. Little routine paperwork is processed on weekends or holidays. Plan routine requests for a weekday morning when the office is fully staffed.
It is, provided your fax service encrypts the pages in transit. An unsecured app is the real risk; the transport for PHI is what has to be secure. On Send FAX Mail you send from your phone or computer over an encrypted connection — safer for records to NorthCare than a public machine. Limit each page to what the center actually needs, and mark the cover sheet confidential.
Records to NorthCare may require a Part 2 consent for substance-use information. Put the patient identifiers and the signed consent on the pages. Ask whether NorthCare accepts the referral by fax or a secure intake portal. Confirm the current fax with NorthCare before you send. Doing it that way avoids the most common cause of a delay.
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