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New Roads Behavioral Health Fax Number — Refer Someone for Treatment

A referral to New Roads Behavioral Health routes to its admissions and intake team, and the right fax depends on that. New Roads Behavioral Health is a co-occurring (dual-diagnosis) treatment center based in Sandy, Utah, serving people across the Intermountain West. Because a referral carries protected health information — and often 42 CFR Part 2 substance-use records — this guide covers where to send it and how to keep the transmission secure.

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New Roads Behavioral Health Fax Number

Call New Roads Behavioral Health's admissions line and ask for its current fax before you send anything

Hours: Documents can arrive any time; New Roads Behavioral Health reviews admissions referrals as they come in and processes routine records Monday through Friday.

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What You Can Fax to New Roads Behavioral Health

  • Admissions and intake referral packets
  • Utilization-review and continued-stay documents
  • Release-of-information consents (HIPAA and 42 CFR Part 2 for SUD records)
  • Discharge summaries and continuing-care plans
  • Medication-management and psychiatric-coordination notes
Tip: Put the person's full name, date of birth, and any case or record number on every page so New Roads Behavioral Health can match documents that get separated during intake. Name the receiving team — the admissions and intake team or the medical-records and release-of-information office — on the cover sheet, and add your callback number. Send multi-page records as one PDF, attach the right consent, and keep the confirmation as proof the pages arrived at New Roads Behavioral Health.

Sending an admissions packet to New Roads Behavioral Health

Admissions to New Roads Behavioral Health are handled by the intake staff, who screen the referral before a bed or slot is offered. Intake screens the referral for level of care before offering an admission date. Note the referral source on the cover sheet so the admissions coordinator can follow up.

Coordinating co-occurring care with New Roads Behavioral Health

Getting someone into New Roads Behavioral Health begins with the admissions team and the combined clinical record. Substance-use records need a 42 CFR Part 2 consent, which is more specific than the release for general mental-health records. Confirm the admissions fax and the required consents with New Roads Behavioral Health before you send.

Confidentiality and your fax to New Roads Behavioral Health

Faxing records to New Roads Behavioral Health is allowed, but the service you use has to protect the information. A walk-in machine in a shared space cannot promise the confidentiality a treatment record deserves. Send FAX Mail's flat monthly plans start at $12.99/month with no per-page fees and a 7-day free trial, and each page to New Roads Behavioral Health travels over an encrypted connection.

Faxing to New Roads Behavioral Health — FAQ

Ask the exact New Roads Behavioral Health team for its working fax before you send. Use New Roads Behavioral Health's admissions or records instructions, which name where the completed document should go. Confirming the line first is a two-minute step that prevents a misrouted record. Skip the stale listing and confirm the line at the source.

It depends on the team and the document. Some programs accept fax for a signed consent but ask that referrals go through the portal. So confirm the team still accepts fax before you send, and use the portal when that is what it asks for. Either way, do not assume — the program's own instructions are the authority.

No. Documents go to different lines at New Roads Behavioral Health depending on the team. the admissions and intake team, the utilization-review and benefits team, and the medical-records and release-of-information office each keep their own line. Confirm the correct line for the team you are reaching, and check it still accepts fax. Keep the confirmed number with the case file so you are not searching next time.

Every page should carry the person's full name, date of birth, and case number. Add a cover sheet addressed to the team at New Roads Behavioral Health you are reaching, with your callback number. Include the required consent when the fax is a records request — a 42 CFR Part 2 consent for substance-use records. Complete, legible identifiers are what move the request fastest.

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