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New Britain Occupational Health Fax Number — Work-Status and Return-to-Work Reports

New Britain Occupational Health faxes a work-status report to the employer and carrier after each occupational visit, stating the diagnosis and the restrictions; here is how, securely. As a workers'-compensation injury clinic in Plainville, Connecticut, New Britain Occupational Health coordinates treatment of work-related injuries plus the claim paperwork an employer and carrier need for injured workers and their employers across southern New England. Because a work-status report is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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New Britain Occupational Health Fax Number

Use New Britain Occupational Health's employer or adjuster instructions to find where claim documents go

Hours: The clinic's posted hours track the local work shifts it serves, so a fax to the front desk lands while patients are being seen; claim and surveillance paperwork, though, moves during weekday business hours.

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What You Can Fax to New Britain Occupational Health

  • A functional-capacity evaluation for claim resolution
  • A specialist referral for an occupational injury with the visit note
  • A light-duty or work-restriction note for the employer
  • A First Report of Injury sent to the employer and the carrier the same day
  • A billing packet with supporting notes to the workers'-comp carrier
Tip: Put the worker's name, date of birth, and the employer or claim number on each page so New Britain Occupational Health can match it cleanly. Direct the cover sheet to the claims desk, employer services, or records at New Britain Occupational Health, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Return-to-work and restriction notes at New Britain Occupational Health

Because a supervisor needs to know the restrictions before the next shift, New Britain Occupational Health faxes the updated work status to the employer the same day. A clear restriction — lifting limits, no climbing, seated work — is what a supervisor can actually act on. Keep the confirmation so the file shows the restrictions were communicated.

The First Report of Injury and claim paperwork at New Britain Occupational Health

Because New Britain Occupational Health serves employers, a work injury starts a claim, and the injury report plus the authorization request are faxed to the carrier and the case manager who manage it. Confirm whether the report goes to the employer, the carrier, or the case manager before you send. Put the worker's identifiers and the claim number on every page.

The secure way to fax New Britain Occupational Health

Because these documents hold health information about a worker, the transport to New Britain Occupational Health has to be compliant. A shared machine in an open office cannot promise the confidentiality the rules expect. Send FAX Mail encrypts pages in transit and includes HIPAA from the $39.99/month Professional plan, a safer route for worker records going to New Britain Occupational Health than a public machine.

Faxing to New Britain Occupational Health — FAQ

A number copied from a search result may be stale; New Britain Occupational Health has the current one. Check New Britain Occupational Health's employer or referring-provider instructions, then verify the line by phone. A quick check beats faxing PHI to a number that has moved. Note the number the first time so the next fax to New Britain Occupational Health is quicker.

Start with a signed release form to New Britain Occupational Health's health-information staff. Ask New Britain Occupational Health where the signed release should go. A complete request — identifiers, dates, and records wanted — moves fastest. They release the copies to the recipient you named after processing.

New Britain Occupational Health is usually reached at one or two lines that cover the whole clinic. A claim document and an employer result can land with different staff at New Britain Occupational Health. Verify the working fax with New Britain Occupational Health first, since a clinic's numbers change. Sending to the wrong desk only delays the document.

That is a standard workflow; New Britain Occupational Health faxes the injury report so the claim can open with the carrier. Name the employer, the carrier, and the claim number so the report is matched on arrival. The report is what lets the claim open cleanly after the first visit. Put the worker's identifiers and the claim number on the request so it is matched.

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