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Montgomery Hospice Fax Number — Send Medical Records and Release Requests

Medical-record requests to Montgomery Hospice run through release of information, and the right fax depends on that office. Montgomery Hospice is a community-based nonprofit hospice, a nonprofit community hospice in Rockville, Maryland, caring for patients and families across the Baltimore-Washington corridor. Because a patient's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Montgomery Hospice Fax Number

Check with Montgomery Hospice's admissions desk, which can route you to the correct office line

Hours: Admissions and records keep weekday hours; the hospice on-call line receives time-sensitive orders after hours.

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What You Can Fax to Montgomery Hospice

  • Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
  • Face-to-face (F2F) recertification encounter documentation
  • Bereavement and continuing-care enrollment forms
  • The signed hospice election statement
  • Interdisciplinary group (IDG) plan-of-care updates
Tip: Put the patient's full name, date of birth, and medical record number on every page so Montgomery Hospice can match documents that get separated during intake. Name the receiving office — medical records, the admissions and referral office, or the hospice care team — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

The records-request path at Montgomery Hospice

Medical-record requests to Montgomery Hospice are handled by its health-information office, not a general line. A complete request — identifiers, dates, and the records wanted — moves fastest. Address the cover sheet to medical records so it reaches the right desk.

Labeling a fax so Montgomery Hospice can match it

Good labeling is the difference between a same-day match and a stalled record at Montgomery Hospice. Attach the signed ROI authorization when the fax is a records request. Keeping the pages in one job avoids a half-received record at Montgomery Hospice.

HIPAA and your fax to Montgomery Hospice

Because these documents hold health information, the transport to Montgomery Hospice has to be compliant. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared office machine or a free app. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Montgomery Hospice than a public machine.

Faxing to Montgomery Hospice — FAQ

Yes — HIPAA permits faxing protected health information when the channel is secure. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for Montgomery Hospice. A secure send protects both you and the patient whose chart it is.

Get it from the office that will receive the document rather than an old listing. The discharging hospital's case manager often already has the correct Montgomery Hospice fax on file. Confirming the line first is a two-minute step that prevents a misrouted record. That confirmation is the difference between a delivered record and a lost one.

Release of information begins with a signed ROI request to the records office. The office names the current fax once your request is on file. List the patient identifiers, the dates, and the exact records you want so nothing is missed. Turnaround depends on the request; routine copies are handled in the order received.

No. Montgomery Hospice routes faxes to separate office lines, so medical records and the admissions and referral office do not share a number. What you send to medical records will not reach the hospice care team. Confirm the correct line for the office you are reaching before you send. When in doubt, ask Montgomery Hospice for the office by name.

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