Metrocare Services Fax Number — Refer Someone for Treatment
Sending an admissions referral to Metrocare Services? It lands with the intake team that screens for the right level of care, not the front desk. Based in Dallas, Texas, Metrocare Services treats people from across Texas and the Southwest at its program. Since an admissions packet is PHI and may hold Part 2-protected records, this page covers the right destination team and a compliant way to send it.
Metrocare Services Fax Number
Because behavioral and SUD records need a specific consent, confirm the Metrocare Services line and the release together
Hours: Faxes reach Metrocare Services whenever you send, but a records or intake request sent after hours is handled the next business day.
Send a Fax NowWhat You Can Fax to Metrocare Services
- Medication-management and coordination notes
- Insurance, Medicaid, and prior-authorization documents
- Coordination records with primary care and hospitals
- Crisis-assessment and safety-plan documents
- Intake and access referral packets
How a referral reaches Metrocare Services
A hand-off to Metrocare Services — from an emergency department, a court, or a family — is worked by the admissions team first. Send the reason for referral, the relevant history, and the insurance details in one packet so intake can verify benefits. Confirm the current admissions fax with Metrocare Services before you send, and ask whether it prefers its intake portal.
Records, consent, and access at Metrocare Services
Sending a referral to Metrocare Services means the access team screens the request and connects the person to a program. Substance-use records at Metrocare Services carry 42 CFR Part 2 protection, so the right consent is more specific than a general HIPAA release. Ask whether Metrocare Services accepts the referral by fax or through a secure intake portal.
Sending sensitive records to Metrocare Services without cutting corners
The risk with documents bound for Metrocare Services is not the fax itself but an unsecured tool. Under HIPAA and Part 2, the transport for these records should be secure rather than a public or ad-supported one. Send FAX Mail sends your document over an encrypted connection with a delivery confirmation — plans start at $12.99/month, with a 7-day free trial and no card to begin.
Faxing to Metrocare Services — FAQ
It is, provided your fax service encrypts the pages in transit. A person's assessment and treatment history are protected health information — and often 42 CFR Part 2 records — so a free app or a shared office machine is the wrong channel. For these records, Send FAX Mail's HIPAA-eligible Professional plan ($39.99/month) supports a signed BAA and sends to Metrocare Services over a secure connection after a 7-day free trial. Handled that way, the records stay protected end to end.
The right number depends on which team should receive the document. Check Metrocare Services' admissions or records-request page for the team you need, then verify the line by phone. A quick check beats faxing protected records to a number that has moved. A confirmed line beats a guessed one on documents this sensitive.
Fax still works for many Metrocare Services documents, but admissions increasingly go through a portal. A records request, a signed consent, or a benefits document is still commonly faxed even where admissions are online. When fax is the right channel, an online fax gets it there without a machine. The channel that works is whichever one the program actually asks for.
No. Metrocare Services keeps separate faxes for admissions, benefits, and records, so there is no one central number. As a community behavioral-health center, it splits incoming faxes across intake and the records office. Verify the current fax for the intake and access team or the records office first. Which line is right depends on the team, not the community behavioral-health center as a whole.
Need to fax Metrocare Services?
Upload your document and send in under a minute. No fax machine needed.
7-day free trial · No credit card required