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MetLife Fax Number — Fax Claims and Documents

MetLife processes insurance claims, policy change requests, beneficiary designation changes, and appeals through different departments, and each one publishes its own fax number rather than a single company-wide line. The number you fax depends on the product and the type of request, so a dental claim, a life insurance proof of loss, and a beneficiary change can all land at different places. Your policy documents or the claim instructions MetLife sent you will list the fax number for the department handling your case.

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MetLife Fax Number

Contact MetLife for department-specific fax number

Hours: MetLife claims department typically operates Monday-Friday, 8:00 AM - 6:00 PM ET.

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What You Can Fax to MetLife

  • Insurance claims
  • Policy change requests
  • Beneficiary designation changes
  • Proof of loss documentation
  • Appeals and grievances
Tip: Put your policy number on every page, and add your claim number too if the request is tied to an open claim. For a claim, attach the date of loss, a description of the damage, and a phone number where MetLife can reach you. Faxing a proof of loss or an appeal with a delivery receipt gives you a dated record that the documents arrived, which matters when MetLife works against a response deadline.

Faxing to MetLife — FAQ

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