Mercy Hospital St. Louis Fax Number — Send Medical Records and Release Requests
Medical-record requests to Mercy Hospital St. Louis run through release of information, and the right fax depends on that office. Mercy Hospital St. Louis is part of Mercy, a community hospital in St. Louis, Missouri, serving patients across the Midwest. Because charts are protected health information, this guide covers both where to send them and how to keep the transmission compliant.
Mercy Hospital St. Louis Fax Number
Check with Mercy Hospital St. Louis's registration desk, which can point you to the correct department line
Hours: The medical records office generally runs Monday-Friday during business hours; the emergency department receives faxes 24/7.
Send a Fax NowWhat You Can Fax to Mercy Hospital St. Louis
- Prescription and renewal requests
- Admission and registration paperwork
- Medical records and patient history
- Home-health and skilled-nursing orders
- Discharge instructions and follow-up orders
Sending and requesting records at Mercy Hospital St. Louis
Getting records to or from Mercy Hospital St. Louis starts with its health-information staff. The office matches the request to the chart before anything is sent out. List the exact dates and record types you need so nothing is missed.
Identifiers your fax to Mercy Hospital St. Louis needs
How you label the pages decides whether Mercy Hospital St. Louis can reconnect them if they get separated. Note the date and the page count so the receiving team knows the fax is complete. Send multi-page records as one combined PDF so the documents stay in order.
Keeping records to Mercy Hospital St. Louis HIPAA-compliant
Faxing PHI to Mercy Hospital St. Louis is allowed, but the service you use has to protect it. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Mercy Hospital St. Louis.
Faxing to Mercy Hospital St. Louis — FAQ
You can send to Mercy Hospital St. Louis any time, though routine paperwork is worked during business hours. Administrative offices keep a Monday-to-Friday schedule. The emergency department and inpatient units accept urgent clinical faxes 24/7. A brief follow-up call confirms an urgent fax to Mercy Hospital St. Louis was seen.
Yes, when the transport is compliant. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail includes HIPAA from the Professional plan at $39.99/month and encrypts documents in transit for records bound for Mercy Hospital St. Louis. Handled that way, the records stay within the rules end to end.
A number copied from a search result may be stale; Mercy Hospital St. Louis has the current one. Use Mercy Hospital St. Louis's release-of-information form, which names where to send the authorization. Confirming the line first is a two-minute step that prevents a misrouted record. Note the number the first time so the next fax to Mercy Hospital St. Louis is quicker.
No. Mercy Hospital St. Louis routes faxes to separate department lines, so medical records and physician referrals do not share a number. What you send to medical records will not reach physician referrals. Confirm the correct line for the office you are reaching before you send. Sending to the wrong line only delays the paperwork.
You start with a signed records-release form to the records office. The records office confirms the fax or upload destination. They release the copies to you or your named recipient after processing. Put the patient identifiers on every page so it is matched cleanly. That keeps the request moving without a second round trip.
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