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Memorial Hermann Fax Number — Records, Referrals, and Authorizations

Memorial Hermann is a large nonprofit system serving the greater Houston area, with hospitals, imaging centers, and physician practices across southeast Texas. Records and referrals are handled by the health information management office of the individual facility rather than one shared Memorial Hermann fax line. The number you need is printed on the authorization form the facility returns, listed for that location in your Memorial Hermann patient portal, or given when you call the campus's medical records desk. Because a Memorial Hermann outpatient center and its hospital HIM office use different lines, verify the number against the exact department you're sending to.

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Memorial Hermann Fax Number

Get the medical records fax number from the specific Memorial Hermann hospital or clinic involved

Hours: Memorial Hermann medical records offices typically operate Monday through Friday, 8:00 AM to 5:00 PM Central time. Hospital emergency and inpatient units accept faxes 24/7.

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What You Can Fax to Memorial Hermann

  • Medical records and hospital discharge summaries
  • Physician and specialist referral forms
  • Prior-authorization and pre-certification requests
  • Prescription and refill requests
  • Laboratory, pathology, and imaging results
Tip: Every faxed page is protected health information, so use a HIPAA-eligible service rather than a shared or public machine; Send FAX Mail's Business plan at $79.99/month fits that need and returns a delivery confirmation you can save. Put the patient's full legal name, date of birth, and Memorial Hermann medical record number on each page, not just the cover, since scanning intake frequently separates the sheets. Address the cover to the exact Memorial Hermann department or clinician so the fax reaches the right team quickly.

Faxing to Memorial Hermann — FAQ

Memorial Hermann handles release-of-information at the facility level, so the specific hospital or clinic that treated the patient is your destination. Some larger campuses process records for their attached outpatient sites, but confirm with the individual location instead of assuming a single Houston-wide number.

Routine requests faxed to the facility HIM office are generally completed within several business days. For an urgent need such as a transfer or an imminent procedure, flag it clearly on the cover sheet, call the HIM office to alert them, and fax to the clinical unit line if they direct you there rather than the standard records queue.

The patient portal lets you view results and share some documents electronically, and Memorial Hermann exchanges records with many connected providers. A complete legal record set for an insurer, attorney, or unconnected provider, though, usually still requires a faxed authorization to the facility's HIM office.

An outside requester must send the patient's signed authorization naming the requester, plus the patient's full name, date of birth, and Memorial Hermann MRN if available. Include the date range of care and a return fax number so the HIM office can verify the request and route copies back correctly.

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