Lutheran Hospice Fax Number — Send Medical Records and Release Requests
Medical-record requests to Lutheran Hospice run through release of information, and the right fax depends on that office. As a faith-based hospice ministry, Lutheran Hospice in West Columbia, South Carolina receives faxed orders, records, and referral packets for hospice patients across the Carolinas. Because a patient's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
Lutheran Hospice Fax Number
Use Lutheran Hospice's referral or records-request instructions to find where to send documents
Hours: Routine records processing runs Monday to Friday; urgent hospice orders reach the on-call clinician around the clock.
Send a Fax NowWhat You Can Fax to Lutheran Hospice
- Medical records and release-of-information (ROI) authorizations
- Physician orders and verbal-order signatures
- Interdisciplinary group (IDG) plan-of-care updates, including chaplaincy and spiritual-care notes
- Durable medical equipment (DME) orders — a hospital bed, oxygen, or a wheelchair
- DNR, POLST, and advance-directive documents
Getting a patient's chart to or from Lutheran Hospice
Getting a patient's chart to or from Lutheran Hospice starts with the records staff who manage the files. Staff confirm the patient identifiers on the authorization before releasing anything. List the exact dates and record types you need so nothing is missed.
What to put on a fax to Lutheran Hospice
The cover sheet does the routing work once a fax reaches Lutheran Hospice. Attach the signed ROI authorization when the fax is a records request. Send multi-page records as one combined PDF so the documents stay in order.
Faxing PHI to Lutheran Hospice the compliant way
Faxing PHI to Lutheran Hospice is allowed, but the service you use has to protect it. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Lutheran Hospice travels over a compliant channel instead of a fax machine in a shared office.
Faxing to Lutheran Hospice — FAQ
It can be, with the right service. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to Lutheran Hospice. The safeguard is the service you use, not the act of faxing.
Ask the specific Lutheran Hospice office for its working fax before you send. Reach the specific Lutheran Hospice office by phone and confirm the fax it uses today. That one verification keeps sensitive pages out of the wrong queue. Skip the stale listing and confirm the line at the source.
Submit a signed release-of-information authorization to medical records at Lutheran Hospice. Lutheran Hospice will tell you where to fax or upload the completed form. Include the patient's name, date of birth, and the record types and date range. Once processed, Lutheran Hospice releases the records to you or the party you named.
No. Lutheran Hospice routes faxes to separate office lines, so medical records and the admissions and referral office do not share a number. Each office — records, admissions, the hospice care team — answers a different fax. Ask for the office you actually need to get the right number. Keep the confirmed number with the patient's file so you are not searching next time.
A hospice referral and the certification of terminal illness go to the admissions and referral office, which also coordinates spiritual and chaplaincy care. Ask Lutheran Hospice for the current hospice intake line first. Include the attending physician's information and the signed certification of terminal illness. Keep the transmission confirmation in case you need to show it went through. That keeps the referral moving without a second round trip.
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