IU Health Hospice Fax Number — Send the Election and Certification
Need to fax the hospice election statement or the certification of terminal illness to IU Health Hospice? Those go to the admissions office that opens the benefit period, not a general line. Based in Indianapolis, Indiana, IU Health Hospice is part of Indiana University Health and a health-system hospice program serving patients and families throughout the Midwest. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.
IU Health Hospice Fax Number
Reach the IU Health Hospice office that owns your request and confirm its fax before sending
Hours: Administrative offices are open weekdays; urgent transition-of-care and order faxes reach the on-call team evenings and weekends.
Send a Fax NowWhat You Can Fax to IU Health Hospice
- Medical records and release-of-information (ROI) authorizations
- Interdisciplinary group (IDG) plan-of-care updates
- A hospital discharge summary and transition-to-hospice referral
- Physician orders and verbal-order signatures
- The certification of terminal illness (CTI)
How the hospice election reaches IU Health Hospice
Electing the Medicare hospice benefit with IU Health Hospice starts with the signed election statement and the certification of terminal illness (CTI). A face-to-face (F2F) encounter is required to recertify the patient for the third benefit period and each one after it. Note the attending physician and a callback number so the team can verify a question.
Getting orders to the hospice care team at IU Health Hospice
Physician orders for a patient of IU Health Hospice route to the hospice care team, not to a general line. The hospice care team matches the order to the patient's plan of care before it is carried out. Include the patient's name and date of birth so staff match it to the right chart.
The secure way to fax IU Health Hospice
Anything with a patient's history headed to IU Health Hospice is protected data under HIPAA. Encryption in transit and a compliant provider are what keep the transmission within the rules. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to IU Health Hospice is encrypted in transit with a delivery confirmation.
Faxing to IU Health Hospice — FAQ
No. Documents go to different fax lines at IU Health Hospice depending on the office. The line for medical records is separate from the one for admission intake. Ask for the office you actually need to get the right number. Keep the confirmed number with the patient's file so you are not searching next time.
Label each page with the patient's name, date of birth, and record number. Note the target office — medical records, admission intake, or the hospice care team — on the cover sheet. That routing detail is what lets IU Health Hospice reconnect the documents if they separate. Complete, legible identifiers are what move the request fastest.
The machines accept faxes around the clock; staff processing depends on the office. Processing at medical records generally runs Monday through Friday during business hours. Time-critical orders are picked up at any hour by the on-call hospice clinician. Plan routine requests for a weekday morning when the office is fully staffed.
It is, provided your fax service is HIPAA-compliant. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to IU Health Hospice. The safeguard is the service you use, not the act of faxing.
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