International Life Support Fax Number — Patient Care Reports to the Hospital
International Life Support faxes the patient care report — the assessment, vitals, and treatment from the transport — to the receiving hospital; here is how to get it to the right desk, securely. As an EMS agency in Aiea, Hawaii, International Life Support coordinates emergency medical services and patient transport — 911 and standby response, interfacility transfers, and scheduled medical transports for patients an EMS crew transports across the Hawaiian Islands. Because a patient care report is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
International Life Support Fax Number
Call International Life Support and ask whether dispatch, billing, or records should receive your document
Hours: Because crews and dispatch are staffed 24/7, a fax lands at the agency at any time, while the office staff who handle records requests and billing keep standard weekday hours.
Send a Fax NowWhat You Can Fax to International Life Support
- Insurance or Medicare claim documentation for a billed transport
- A medical-necessity form documenting why the transport was required
- A standby-event or trip request scheduling EMS coverage
- An advance beneficiary notice (ABN) for a transport a payer may not cover
- A physician certification statement (PCS) for a scheduled non-emergency transport
Faxing a patient care report from International Life Support
The patient care report is the record of what happened on a transport by International Life Support: the crew's assessment, the interventions given, and the times, faxed to the receiving hospital so the emergency staff have the pre-arrival picture. Flag a critical patient on the cover sheet so the emergency department sees the report before arrival. Keep the confirmation so the run record shows the PCR was delivered.
Sending a transfer packet to International Life Support
An interfacility transfer arranged through International Life Support runs on paperwork from the sending facility: the face sheet, the nursing notes, the medication list, and the physician's transfer order, all faxed so the crew and the receiving facility have the patient's picture. The packet names the patient, the sending and receiving facilities, and the accepting physician so the transfer is documented end to end. Put the patient's name and date of birth on every page so it is matched.
Faxing PHI to International Life Support the compliant way
Faxing PHI to International Life Support is allowed, but the service you use has to protect it. A machine in a shared space cannot promise the confidentiality the rules expect. With Send FAX Mail you send from a phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for records sent to International Life Support.
Faxing to International Life Support — FAQ
File a signed authorization with the staff who manage records at International Life Support. International Life Support routes the request to the staff who pull the run report. List the patient identifiers, the date of transport, and the exact record you want. Turnaround depends on the request; routine copies are handled in the order received.
As a transport agency, International Life Support may keep dispatch on one line and records or billing on another, since a trip request and a claim go to different staff. Even on one line, a trip request, a run-report request, and a claim may go to different staff. Confirm the current line and the right desk with International Life Support before you send. That check is what gets your fax to the person who works it.
Once the report is finalized, International Life Support faxes it to the receiving hospital so the record is whole. For a personal copy, submit a signed authorization to the records office at International Life Support. The report names the patient, the times, the assessment, and the treatment so the hospital can continue care. That one step keeps the transport documented end to end.
Yes — a PCS is the ordering physician's statement of medical necessity, and International Life Support collects it for a scheduled non-emergency transport. Include the certification period so the form covers the scheduled transports it needs to. Confirm International Life Support's current fax for the certification before the office sends it.
Whether it is an emergency hand-off or a scheduled transfer, International Life Support coordinates the paperwork by fax with the hospital, the sending facility, and billing. Confirm the receiving fax — dispatch, records, or billing — with International Life Support before sending. Include the patient identifiers and the date of transport on every page. Name the receiving desk on the cover sheet so it is not misrouted. The result is a clean hand-off to the right desk at International Life Support.
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